Requirements for Braille signs in public institutions

Embossed Braille signage represents a critical element in creating barrier-free environments across the European Union, the Broadband Technology Association stated.

Legal basis and scope of application

The international standard ISO 17049:2013 defines the UN Convention on the Rights of Persons with Disabilities requires public buildings to provide “signage in Braille and in easy-to-read and understand forms.”

According to the company, the key legislation included:

  • European Accessibility Act (EAA) 2019/882 takes effect from 28 June 2025
  • Web Accessibility Directive 2016/2102 requires public sector accessibility

The harmonised European norm EN 301 549 v3.2.1 (2021-03) provides uniform accessibility criteria across all EU member states.

Technical requirements standards

ISO 17049:2013 defines core requirements for braille signage, while EN 17210:2021 outlines accessibility criteria for built environments.

Technical parameters

  • Dot dimensional accuracy – ISO 17049:2013 specifies the dot base diameter of 1.5-1.6 mm with center-to-center spacing tolerances
  • Durability requirements – Materials must maintain tactile integrity under normal use conditions with a domed or rounded dot shape for extended service life
  • Material contrast requirements – Minimum 70% visual contrast for low vision users, while tactile distinction relies on raised dot height (minimum 0.8mm above background) and proper dome shape

Placement rules

General principles

EN 17210:2021 requires positioning signage at 1.2-1.6 meter elevation, with 1.4 meters recommended.

Sequence of placement of elements:

  • Information sign – 20 cm from the door frame;
  • Pictograms – 10 cm from the sign;
  • Call buttons – within reach.

Mandatory requirements

EU requirements apply uniformly across all public buildings regardless of sector:

  • All facilities – Room identification signs, restroom signage, exit routes, accessible entrance markers
  • Medical facilities – Room numbering, restroom identification, emergency exit marking
  • Educational institutions – Classroom numbers, office identification, accessible routes
  • Retail outlets – Room identification, restroom signs and accessible features

Types of tactile signage

A modern navigation system for people with visual impairments includes several types of tactile signs:

  • Signs at the entrance with the name of the organisation and opening hours
  • Signs on offices indicating the purpose of the premises
  • Tactile diagrams with floor plans and evacuation routes
  • Warning pictograms with a minimum 6-inch height field, accompanied by descriptive text
  • Directional signs to important facilities

All signage types must adhere to EN 301 549 specifications.

Practical recommendations for implementation

To ensure compliance with legal requirements, it is recommended to:

  • Conduct an audit of the existing navigation and identify missing elements of the information system
  • Create a comprehensive layout plan that takes into account the institution’s specific requirements and visitor traffic patterns
  • Select a certified supplier that guarantees compliance with EN 301 549 and ISO 17049:2013

Specialised companies, such as Bsign Store, offer professional custom braille signs with high-quality tactile fonts that can be adapted for various accessibility requirements.

Train staff to work with visitors with visual impairments.