C-TEC expands support team with dedicated audio systems installation expert

by CommunicationsFeatured NewsPeople

C-TEC expands support with dedicated audio specialist

C-TEC has appointed a dedicated audio design and installation expert to its sales and support team to assist customers with audio system enquiries.

The company announced that Tremayne Crossley has joined to support hearing loop, infrared and thru-counter hearing assistance solutions, along with voice alarm installation enquiries.

Crossley brings experience gained over many years working at C-TEC’s sister company SigNET AC, where he continues to hold an active role.

His appointment is intended to help ensure that audio projects achieve audibility, intelligibility and reliability across supported systems.

Support for hearing assistance and lockdown-related audio systems

C-TEC confirmed that Crossley will also assist customers with public address and voice alarm systems on larger projects, including those linked to lockdown requirements.

Demand for lockdown solutions has increased following the introduction of Martyn’s Law, which has influenced enquiries relating to PA and VA installations.

Charlotte Manley, C-TEC’s Sales Director, said: “Tremayne is friendly, hugely knowledgeable and always happy to help.

“By providing his services as a go-to-audio expert free-of-charge, we are reinforcing our commitment to delivering exceptional sales and technical support to all our customers as and when they need it.”

The new role adds dedicated technical expertise to support customers requiring guidance on audio system design and installation.

BSI committee considers new emergency communication Code of Practice for premises plans

by CommunicationsFeatured News

Emergency communication standard proposal and scope

A proposal is being considered to develop a new British Standard covering the use of sound systems for emergency purposes in premises where a formal communication plan is required.

The Fire Industry Association (FIA) said it has been informed of the proposal being considered by BSI committee EPL/100 – Audio systems for emergency communication.

The proposal relates to a new British Code of Practice for emergency sound systems used under the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law), including communication for lockdown, evacuation and invacuation scenarios.

It also covers emergency sound systems used for fire emergencies, particularly in high-rise residential buildings, where audio communication systems operate independently of the fire detection and alarm system.

Purpose, content and consultation window

BSI is considering the new standard to address areas where existing guidance is limited or fragmented.

The proposed Code of Practice would focus on communication outcomes, with guidance on planning and system design.

It would also cover audibility and intelligibility.

It would include guidance on testing and the ongoing operation of emergency audio systems.

The standard is intended to complement existing fire, security and product standards, rather than duplicate them.

The proposal is open for comment until 19 February.

FIA members who wish to contribute are encouraged to submit comments directly to BSI via the project link, where registration may be required.

The FIA said further details on the proposal can be found on the BSI Standards Development Portal.