C-TEC launches FastConvert zone converter for system upgrades

by Featured NewsFire DetectionProducts

C-TEC FastConvert is built for retrofit upgrades

C-TEC has launched FastConvert, a four to eight-way conventional to addressable zone converter designed to upgrade multi-zone conventional fire systems to an addressable CAST system using existing wiring.

The manufacturer said the new product is fully compatible with its XFP and ZFP CAST fire systems and its CAST-PRO combined fire detection and alarm devices.

FastConvert is intended to support faster upgrades from conventional systems to addressable systems without replacing pre-existing zone wiring.

C-TEC said the product is designed to maintain zone circuit integrity without extending it into a loop or fitting end of line devices.

The company said this could reduce upgrade costs for fire alarm installers and sites.

C-TEC sets out target applications and webinar date

According to C-TEC, FastConvert is aimed at sites seeking to replace older conventional fire systems with addressable alternatives.

Andy Green, C-TEC’s Marketing Director said: “FastConvert is a clever innovation designed with the installer in mind.

“As fire detection and alarm technology has improved, more and more sites are looking to upgrade their old conventional systems to addressable, not just because the conventional devices are reaching end of life, but also because an addressable system can identify the precise location of a fire or fault, facilitate sophisticated cause and effects and reduce false alarms.

“We are definitely seeing this in schools, care homes and hotels where FastConvert is coming into its own as an ingenious retrofit upgrade solution which can utilise a conventional system’s existing zone wiring whilst maintaining compliance with BS 5839-1.”

C-TEC will host a webinar on FastConvert’s features on 23 April titled Need to upgrade your fire detection and alarm systems? We can save you thousands!.

The company has also published a datasheet covering the product’s zone circuit integrity function and installation detail.

C-TEC sets up CAST team for cause and effect programming support

by Featured NewsFire DetectionPeopleTraining

C-TEC CAST support team announced

C-TEC has formed a specialist CAST technical support team to support its own-protocol CAST life-safety systems, including complex cause and effect programming and pre-project planning.

The company introduced the team as Alex Riley, Sam Rudd and Jake Field, and said the group will also provide personalised on-site technical support.

Riley has been at C-TEC for four years and has worked in the technical support department.

Rudd was initially employed as an SMT process engineer and has been with the company for three years.

Field previously worked in Manufacturing and is described as the newest member of the team.

Terry Gordon, Engineering and Technical Support Manager at C-TEC, said: “The new CAST technical support team means faster and more efficient technical support for our customers.

“Alex, Sam and Jake were chosen for their technical and people skills and willingness to assist in any situation.

“I am thrilled to have them on board.”

The company said Riley, Rudd and Field also host ZFP and XFP addressable fire system training at its manufacturing facility in Wigan.

The same statement said they also deliver off-site training for customers in the UK and overseas when needed.

C-TEC outlines related technical support changes

C-TEC also said it has introduced other initiatives to boost technical support services.

The company said this includes a dedicated technical support telephone number, a cloud-based AI-enabled call logging software system and the appointment of additional technical experts to strengthen the existing team.

For technical support, the contact number is 01942 366328 and the email address is technical@c-tec.co.uk.

For CAST specialist support, the contact number is 01942 366328 and the email address is cast@c-tec.co.uk.

The announcement described the changes as part of a wider effort to strengthen technical support provision.