Whitepaper assesses mission-critical voice options for UK emergency services

Whitepaper compares emergency voice systems

A whitepaper published by Analysys Mason compares TETRA and LTE-based systems for mission-critical voice communications used in public protection and disaster relief operations.

The paper is written by Charles Murray, Sviat Novik and Fabio Amann Fernández and examines whether LTE-based systems, including the Emergency Services Network (ESN), can replace TETRA for emergency service voice communications.

It assesses the two systems across coverage, resilience, operational features and future readiness.

The paper states that TETRA delivers more consistent and predictable coverage because it operates on lower-frequency spectrum, allowing signals to travel further, penetrate buildings more effectively and degrade more gradually at the edge of coverage.

LTE-based systems are described as more susceptible to attenuation, with signals weakening more abruptly, especially indoors and behind obstacles.

It adds that TETRA users already understand known weak spots through operational experience, whereas LTE coverage remains dependent on future upgrades, testing and infrastructure expansion.

Whitepaper details resilience and operational differences

According to the whitepaper, TETRA is inherently more resilient because it is designed specifically for emergency services and runs on dedicated spectrum with hardened infrastructure and redundancy across power and backhaul.

The paper states that this leads to more predictable behaviour during outages, with failures typically limited to local areas.

LTE-based systems are described as more exposed to shared infrastructure dependencies because they rely on commercial mobile networks.

The paper notes that faults affecting shared exchanges or fibre routes can cause wider disruption across multiple sites at the same time.

It also states that TETRA maintains stable voice communication during major incidents, power outages and high-demand scenarios because it does not carry public traffic.

LTE-based systems can face congestion from public users in dense areas or during large events, which may delay responders trying to connect before priority mechanisms are applied.

Whitepaper points to hybrid approach

The whitepaper identifies direct mode operation and ground-to-air communication as two operational areas where TETRA currently retains an advantage.

It states that LTE-based equivalents exist in technical standards, though they remain in development, require additional certification and have not been deployed at national scale.

The paper also reviews programme costs and delivery timelines linked to ESN, stating that deployment depends on large-scale infrastructure upgrades, extended testing periods and uncertain timelines for full operational readiness.

It includes figures showing that TETRA operates at around 400 MHz compared with around 800 MHz for LTE, and that LTE experiences 5 – 6 dB higher path loss than TETRA.

The paper also states that around 1500 buildings have already been identified for ESN in-building upgrades, that historic Airwave costs were approximately £450 million per year and that ESN costs are estimated at £370 – £420 million per year once operational.

This year marks ten years since Motorola Solutions acquired Airwave.

It concludes that TETRA remains the most reliable platform for mission-critical voice communication and presents a hybrid model, with TETRA for assured voice and LTE for data and supplementary services, as the most practical strategy for the foreseeable future.

Victorian search and rescue dog teams join Motorola Solutions radio network

Search and rescue dogs join Victorian network

Two Victorian volunteer search and rescue dog organisations have been added to the Victorian Radio Network (VRN), giving them direct radio access to the state’s primary emergency services during missions in remote areas.

Motorola Solutions announced that Australian Search and Rescue K9 (ASAR-K9) and Search and Rescue Dogs Australia (SARDA) can now use APX 8000 portable two-way radios on shared channels with emergency services.

The change allows both groups to communicate directly with police and other agencies during rescue operations in isolated terrain.

Motorola Solutions said the addition is intended to improve the speed and safety of missions involving volunteer dog teams.

Suarez said: “Our dogs are trained to search through thick bushland to locate missing persons, often in highly challenging and time-critical situations.

“These new radios enable us to communicate securely with police and other emergency services, significantly improving safety for our members and our effectiveness in bringing loved ones home.”

Shared channels for remote operations

Representatives from Victorian emergency services and the company joined search and rescue dog teams at the ASAR-K9 headquarters to mark the donation of the radios.

Motorola Solutions said the equipment supports interagency communication in rugged and remote parts of the state.

Con Balaskas, managing director, Motorola Solutions Australia and New Zealand, said: “Providing these exceptional search and rescue dog teams and public safety agencies with resilient communications helps them to work safely and efficiently, coordinating their responses when it matters most.

“This collaboration has already proven its value; in one recent search, rescue dog teams located critical items belonging to a missing woman, leading police to find her safe and well at a remote location.”

Motorola Solutions said the addition of the dog teams to the VRN follows the Victorian government’s 10-year contract extension with the company to maintain and enhance emergency communications across the state.

East Sussex Fire & Rescue Service signs £11 million technology partnership with Telent

Telent agreement with ESFRS

East Sussex Fire & Rescue Service (ESFRS) has agreed a five-year, £11 million partnership with Telent to support the next phase of its digital transformation programme.

The partnership will cover technology supporting operational response and emergency communications, alongside IT services including critical networks, line of business applications and user devices.

Under the agreement, Telent will act as principal partner as ESFRS moves from a co-located data centre to a cloud-first environment within Microsoft Azure and application vendor provided cloud services.

Kev Pilkington, Head of IT Managed Services at Telent, said: “This contract award demonstrates that long-term transformation is possible when technology partners truly understand their customers’ mission and work collaboratively to achieve it.

“By keeping vital IT systems running 24/7, we help ensure that East Sussex Fire & Rescue Service can focus entirely on what matters most that is protecting lives, property and the communities they serve.”

Cloud-first scope and service resilience

The programme is intended to make critical systems faster, more reliable and more connected, with a focus on maintaining consistent emergency response.

Justine Cadogan, Assistant Director Digital, Technology & Change at ESFRS, said: “Our technology systems are central to how we serve and protect our communities.

“Continuing our partnership with Telent gives us the confidence that our digital infrastructure will remain secure, reliable and fit for the future, supporting our firefighters and staff in delivering the best possible service for the communities of East Sussex.”

The statement said the enhanced infrastructure will strengthen cybersecurity, improve performance and data access and streamline information-sharing across teams.

The agreement also includes co-developing ESFRS’s future IT strategy, with work to consider opportunities in automation and predictive analytics to support planning, coordination and resource management across the Service.

Work delivered since 2016

The award follows a public procurement process and builds on a nine-year partnership between the organisations, dating back to 2016.

The statement said Telent has modernised ESFRS’s IT infrastructure, migrated legacy systems and provided round-the-clock managed services across more than 75 IT service categories.

These categories include station end mobilisation, wired and Wi-Fi network management and end-user support for stations and front-line crews.

It also includes digitising previously manual and paper-based processes for fire safety visits, including a tablet-based application for Site Specific Risk Information visits.

Barry Zielinski, Strategy & Development Director for Network Services at Telent, said: “From an operational perspective, this award ensures our teams can continue providing the dependable, secure infrastructure that the Service’s front-line staff rely on every day.

“Whether it’s maintaining seamless communication between control rooms and crews or ensuring systems are always online, our focus is on enabling ESFRS to continue to deliver a fast, coordinated response across every incident as well as supporting the essential prevention work reducing the need for operational response.”

FirstNet Vision Summit 2025 set for Indianapolis

PSBTA announces FirstNet Vision Summit 2025

The Public Safety Broadband Technology Association (PSBTA) has confirmed that the 2025 Vision Summit will be held in Indianapolis, Indiana, from 8 to 11 September.

According to the PSBTA, the annual event is the primary FirstNet users summit, continuing from last year’s Vision 2024 in Las Vegas.

The association said the summit will bring together first responders, policymakers, and technology experts to address the future of public safety communications.

It added that the programme will include keynote presentations, panel discussions, and opportunities for peer-to-peer collaboration.

The PSBTA explained that the event also offers demonstrations of communication technologies designed to support emergency response.

FirstNet developments and policy issues

The PSBTA reported that this year’s agenda will cover FirstNet reinvestment strategies, expansion of 5G coverage, and improvements to interoperability.

The association stated that discussions will also focus on the reauthorisation of FirstNet, due in 2027, and spectrum management policies including the 4.9 GHz band.

It added that these topics are central to ensuring continued access for public safety agencies across the United States.

According to the PSBTA, participants will hear from national officials involved in FirstNet governance and operations.

The organisation explained that these include representatives from FirstNet Authority and AT&T, alongside senior emergency communications personnel.

Technology sessions and future trends

The PSBTA said that the Vision Summit will feature sessions on emerging technologies relevant to public safety.

It reported that these include Internet of Things applications, augmented reality, artificial intelligence, drone deployment, and NG9-1-1.

The association explained that the sessions are intended to provide end users with practical information about integrating new technologies.

It added that the aim is to ensure first responders can adopt these tools in ways that enhance safety and coordination.

According to the PSBTA, presentations will also highlight the role of technology in health and wellness initiatives for responders.

Keynote speakers confirmed

The PSBTA confirmed that keynote speakers include Sheriff Mark Lamb of the Pinal County Sheriff’s Office in Arizona.

It reported that Dr John Delony, host of The Dr John Delony Show and co-host of The Ramsey Show, will also address delegates.

The association stated that Thomas Chenworth, Deputy Chief, and John Donnelly, Chief of the Washington, D.C. Fire & EMS Department, will present on the D.C. plane crash.

It added that public safety leaders from Southern California will give a keynote presentation on wildfires in Los Angeles.

According to the PSBTA, additional speakers from across the public safety community will be announced.

Networking and collaboration opportunities

The PSBTA said that Vision Summit attendees will have opportunities for peer-to-peer collaboration throughout the event.

It reported that informal discussions, workshops, and interactive sessions will provide a forum for sharing operational experience.

The association explained that the event is designed to help agencies learn from each other’s use of FirstNet and related technologies.

It added that networking opportunities also include access to policymakers and technology vendors supporting public safety communications.

According to the PSBTA, the summit’s format aims to support both structured learning and informal professional exchange.

Relevance for fire and safety professionals

The PSBTA explained that FirstNet is the dedicated nationwide broadband network designed for first responders in the United States.

It stated that developments discussed at the Vision Summit could affect how fire services access and share mission critical information.

The association noted that sessions on 5G expansion, spectrum management, and interoperability are directly relevant to fire and rescue operations.

It added that technology demonstrations and case studies will provide practical insights for agencies looking to enhance emergency communication capabilities.

FirstNet Vision Summit 2025 set for Indianapolis: Summary

The Public Safety Broadband Technology Association (PSBTA) has announced the 2025 Vision Summit.

The event will take place in Indianapolis, Indiana, from 8 to 11 September 2025.

The summit is described as the main FirstNet users event in the United States.

The programme includes panels, keynotes, technology demonstrations, and peer collaboration sessions.

Topics will cover FirstNet reinvestment, 5G expansion, interoperability improvements, and spectrum management.

The reauthorisation of FirstNet by 2027 will also be discussed.

Emerging technologies featured include IoT, AR, AI, drones, and NG9-1-1.

Keynote speakers include Sheriff Mark Lamb, Dr John Delony, and Washington, D.C. Fire & EMS officials.

Public safety leaders from Southern California will present on wildfires in Los Angeles.

The summit will also provide networking and collaboration opportunities for attendees.

Fire and safety professionals may gain insights on communications systems relevant to emergency response.

The PSBTA stated that these developments are directly relevant to fire and rescue services in the United States.

JEM Systems outlines training needs for BDA compliance

JEM Systems training focus for BDA systems

JEM Systems has highlighted staff training as an important factor in the effective installation and operation of Bi-Directional Amplifier (BDA) systems used to support emergency responder communications inside buildings.

The company said BDA systems are used to strengthen radio signal coverage in locations where signals are often weak, including basements, stairwells and large buildings.

It said system performance depends on correct installation as well as the knowledge and competence of the personnel responsible for deployment and maintenance.

Training programmes help technicians understand how to install BDA systems correctly and carry out routine maintenance.

Routine servicing is needed to maintain signal coverage and support reliable operation during emergency incidents.

Training also helps technicians identify potential system issues before they affect performance.

JEM Systems details compliance and workforce development

JEM Systems said some jurisdictions require technicians working on BDA systems to hold specific certifications linked to installation and commissioning work.

The company noted that some cities require NICET Level 1 certification for BDA installation work and NICET Level 2 certification for system commissioning.

It also referenced BDA Training Week in Phoenix, Arizona, where participants receive instruction aimed at preparing them for NICET IB-PSC Levels 1 and 2 certification.

The event also includes training related to Westell BDA Level 2 certification and practical exercises focused on public safety communication systems.

JEM Systems said demand for in-building communication systems is increasing as building designs become more complex and regulatory requirements expand.

It said organisations that invest in workforce training are better placed to install and maintain systems designed to support emergency responder communications.