Building precision into industrial response: Fire Shield Systems details design for high-risk sites

Fire Shield Systems Technical Director Russell Bonnett and Sales & Marketing Director James Mountain discuss how targeted design supports early detection, effective suppression and alignment with Environment Agency standard

Waste and recycling facilities pose some of the toughest fire protection challenges in industry.

Large volumes of combustible material, shifting fuel loads and constant mechanical movement create unpredictable ignition risks that few conventional systems can handle effectively.

As regulatory and insurance expectations tighten, operators are looking for tailored, data-driven approaches that deliver faster detection, targeted suppression and traceable performance evidence.

Fire Shield Systems Ltd, based in the East Midlands and operating across the UK and Ireland, designs and installs automatic detection and suppression systems built for these demanding environments.

Using multi-detection cameras, automatic foam cannons and Class A wetting agents, the company provides engineered protection aligned with NFPA 850 and UK compliance standards.

To explore how Fire Shield is advancing performance-based fire protection for high-risk industries, IFSJ Editor Iain Hoey sat down with Technical Director Russell Bonnett and Sales & Marketing Director James Mountain to discuss their approach.

What challenges make waste and recycling sites difficult to protect compared with other industrial environments?

Russell: In commercial sites like hospitals, food factories or data centres, you install a system, service it every six months and it just sits there.

Waste and recycling is different.

These are harsh environments with material from many streams, including things operators weren’t expecting.

Our systems are tested regularly because they’re regularly put into fire conditions, so activations are common.

There’s also a high staff turnover and a lot of languages on site, so training is ongoing.

Equipment can get hit or damaged.

We work hard to support customers with quality management and training so people understand what the system is there to do and to make sure they tell us if something is damaged so it can be put right.

James: Another challenge is change on site.

We design to the brief we’re given, then find storage piles or processing areas exceed the original design.

We push for ongoing dialogue so if areas change, detection and suppression zones change with them.

Housekeeping is huge.

Waste keeps coming in even during a breakdown, so piles grow.

The less waste sitting around, the fewer fires you have.

Clean, well-kept areas reduce risk.

That’s outside our direct remit, but it affects how effective the system can be.

We see a broad range of sites, from immaculate, fully compliant operations to independents pushing limits on intake, processing and storage.

There’s no one template.

Every site is different.

How do you design systems that balance regulations with the practical realities of high-risk industrial operations?

Russell: It starts with a clear brief.

What’s driving the requirement? Some customers aren’t trying to satisfy the EA’s FPP; they’ve identified a process risk or asset and want extra protection beyond insurance.

Others are entirely EA-led and need FPP sign-off or a permit variation.

Sometimes it’s a new build driven by insurance.

We’ve built a process to make sure we understand the brief, the customer understands what we’re providing and they take what we propose to the authority having jurisdiction.

In the past, clients pushed ahead, spent a lot of money, then shared it with insurers at the end only to be told it wasn’t acceptable.

We work to avoid that by getting everyone aligned early on what the system is expected to do and what sign-off is required.

James: Standards can be straightforward in some industries, but in waste and recycling there often isn’t a directly applicable standard for specific processes like certain MRF operations.

We’ll integrate with a BS 5839-compliant fire alarm system, but beyond that, who sets the spec? Often it’s a mix of Environment Agency requirements around the fire prevention plan and insurer expectations.

Insurers are reluctant to write a specification for a waste site, so the client has to own it.

We always start from a robust baseline: backup pumping (often dual diesel), battery backup for deluge valves and for the detection system.

If power or water is lost, our system can operate standalone.

We don’t rely on an internet connection to decide what to do.

We can dial in and view cameras remotely and alarms and faults go to an alarm receiving centre with keyholder protocols, but the core system functions in worst-case scenarios.

Russell: Some solutions in the field have a single pump where the client, with their authority having jurisdiction (AHJ), has accepted that approach.

We advise diesel-electric or dual diesel for obvious reasons, but budgets play a role.

If backup is removed, the client must get it signed off with their AHJ and insurer.

That responsibility sits with them.

What role does multi-detection technology play in improving early fire identification and incident management?

James: Our multi-detection unit is a single detector that can form part of a compliant fire alarm system.

It looks for three things, which we configure per site: thermal imaging, flame detection and video smoke detection.

The flame function is verified by the heat function to cut false activations from reflections.

The video smoke detection works on contrast.

In these facilities you often get a lot of smoke before meaningful heat or flame, so it gives very early warning, especially out of hours.

When detection occurs, the ARC is alerted and follows the protocol with up to eight keyholders.

Some ARCs review cameras for clients; others have the client review and decide response.

We design with multiple cameras across the facility to avoid single-point failure and blind spots.

Everything is fault-monitored, so a camera fault raises an alarm.

Configuration is site-specific.

We can blank areas and set different temperature thresholds within the same view.

High-risk materials might have a lower threshold, vehicle routes higher.

That detail helps avoid false activations and downtime.

How do foam cannon systems contribute to your wider automatic suppression strategy?

Russell: The foam cannons we use are built to high standards, originally proven in offshore oil and gas, so they’re robust enough for humid, dusty, dirty environments.

They’re manufactured to international standards and third-party accredited.

Functionally they do what you’d expect – pan, tilt, left, right and adjustable jet to fog.

The real difference is how the system is designed to work with the chosen detection medium and the cause-and-effect we agree with the customer.

What happens at detection, what areas are protected, how it’s proved at commissioning and documented – that’s where the value is.

How do you ensure reliability and performance are maintained after system installation?

James: We choose hard-wearing components built to last, install them to the right standard and set them up correctly.

We have a dedicated maintenance and callout team.

We emphasise the client’s responsibilities under manufacturer guidelines: twice-yearly servicing by our specialist engineers, plus daily and weekly on-site checks – no fault lights on panels, pressures where they should be, pumps checked and so on.

We don’t gatekeep.

Our fire alarm panels are open protocol.

We offer cost-effective SLAs and don’t tie people into expensive contracts.

We keep critical stock in our UK facility.

We can diagnose many issues remotely so we arrive with the right part and minimise downtime.

These sites can’t stop, so response time and keeping systems healthy is key.

What developments or technologies will have the greatest impact on the future of automatic detection and suppression?

Russell: We’re seeing much more engagement with local authorities, fire services and insurers.

Early on it was hard to get people to understand what we were doing; now our approach is more widely accepted.

Manufacturers are improving agents for performance and environmental profile.

On the active side, rapid progress in AI means systems will act faster and more autonomously.

That said, today nothing beats the human eye and nose.

Aspirating systems are very good at early smoke detection, but the human nose still picks it up first.

AI can judge whether a heat signature is a threat, but right now people are better.

That may change; we’ll see on the timeframe.

James: Long-established practices are shifting as the waste stream changes.

More batteries and contamination mean more unknowns.

People are moving toward technologies that are now proven and trusted to offer a viable solution for recycling and waste to energy.

This was originally published in the November 2025 Edition of International Fire & Safety Journal. To read your FREE copy, click here.

Consilium and Hyundai advance shipboard fire detection with HiCAMS video technology

Consilium and Hyundai trial AI cameras at sea

Consilium Safety Group has signed a Memorandum of Understanding with Hyundai Heavy Industries at the Gastech exhibition in Milan to test AI-powered cameras in certified fire alarm systems on ships.

The agreement focuses on Hyundai’s HiCAMS video technology, which uses cameras to identify smoke and flames within shipboard fire detection functions.

According to Consilium, the collaboration is among the first initiatives to apply camera-based detection directly to maritime fire alarm systems.

A pilot test is already underway on the test vessel Sawasdee Sunrise in Korea.

During this pilot, HiCAMS has been connected to Consilium’s Safety Management Interface Graphics platform, with initial work concentrating on smoke and flame detection.

AI fire detection trial on container vessels

Consilium said one of the earliest operational uses of the combined system is expected on container vessels.

The company’s Temperature Monitoring System currently tracks heat build-up in containers stored below deck.

HiCAMS is being introduced to monitor cargo stacked above deck for the first signs of smoke.

Together, the systems are intended to extend detection coverage across both below-deck and above-deck container areas on participating vessels, according to the company.

Wider applications and path to certification

Thobias Ernfridsson, Chief Technology Officer at Consilium Safety Group, said: “There is strong interest in combining proven systems like TMS with new detection methods for areas where additional coverage is needed.

“Working with Hyundai on HiCAMS, a proven video-based fire detection technology, we aim to demonstrate its potential as a key component of certified fire alarm systems for maritime safety.

“Large, open spaces such as vehicle decks on ferries, atriums on cruise ships, or even shopping malls and warehouses present challenges for traditional smoke detectors, which often only react once smoke has reached ceiling level.

“Camera-based detection can monitor a much larger volume and provide earlier warnings in such environments.

“This is a natural next step, giving us the chance to explore new ways of improving safety together.”

Consilium noted that camera-based detection is already emerging in other sectors, but that this initiative is focused directly on marine applications.

The company stated that the next step for the partnership is to open dialogue with a classification society to obtain an Approval in Principle for the technology.

Such an Approval in Principle would confirm that HiCAMS is considered viable for use within a certified fire alarm system and would allow the partners to progress towards a full proof-of-concept for shipboard use.

Operational impact for marine and infrastructure safety teams

Marine and shipping fire officers may use findings from the Sawasdee Sunrise pilot to assess whether camera-based smoke and flame detection can support shipboard fire alarm strategies on container vessels and other ship types.

Equipment specifiers and procurement officers in the marine sector could gain new options for combining temperature monitoring below deck with visual monitoring above deck when specifying integrated fire alarm systems.

Standards and certification bodies will be directly involved once Consilium Safety Group and Hyundai Heavy Industries engage with a classification society to seek Approval in Principle for integrating HiCAMS into certified fire alarm systems.

System installers, fire-protection contractors and fire engineers working with large open spaces, such as vehicle decks or atriums, may track this trial as camera-based detection becomes more closely aligned with formal marine fire detection and alarm requirements.

C-TEC Managing Director appointed to key national safety board

C-TEC Managing Director joins FIA Board

C-TEC has announced that its Managing Director, Andrew Foster, has been elected to the Fire Industry Association (FIA) Board of Directors and reappointed to its Fire Detection and Alarm (FD&A) Council.

The company said Foster, who began his career as an electrical engineer, founded C-TEC in 1981.

According to the manufacturer, he remains actively involved in research and development, UK manufacturing and the advancement of fire-safety technology.

Industry contribution and leadership roles

Foster said: “I am delighted to have been appointed to the Board and am looking forward to sharing my insight and practical knowledge to promote members’ interests and shape the future of our industry.

“I am also honoured to have been given the opportunity to continue contributing to the valuable work carried out by the FD&A Council.”

C-TEC explained that the FD&A Council plays a key role in guiding technical standards and product safety within the UK fire sector.

The company added that Dan Foster, its Director of Science, has also been appointed to the FIA’s newly formed Technology Council.

Expanding expertise across FIA councils

According to C-TEC, Dan Foster is responsible for the design, certification and ongoing safety of the technologies used in its life-safety systems.

The company said he will work with other council members to provide technical guidance and maintain the FIA’s position at the forefront of emerging technologies.

C-TEC described the appointments as an opportunity to share its technical expertise with peers across the fire-detection and alarm sector.

C-TEC’s role in UK life-safety systems

C-TEC manufactures open-protocol fire detection and alarm systems for commercial and residential use.

The company also produces lockdown, evacuation alert, call, disabled refuge and hearing loop systems used across the UK.

It stated that its continued involvement with the FIA councils reflects a commitment to collaboration and safety improvement across the fire industry.

Relevance for professionals in fire system design and regulation

This development is relevant for professionals involved in fire detection and alarm system design, regulation and certification.

C-TEC’s participation in the FIA Board and its technical councils connects manufacturer insight with sector-wide decision-making, influencing guidance on standards and compliance for UK installations.

Fire engineering consultants, building services engineers and contractors working with life-safety systems may encounter future specifications shaped by these councils’ recommendations.

The involvement of both a managing director and a technical lead from a major UK manufacturer provides combined operational and scientific perspectives within the FIA’s leadership structure.

Hochiki technology supports sensitive fire safety installations in modern and historic sites

Hochiki delivers integrated fire safety for heritage and commercial buildings

Hochiki Europe has been selected for two major projects enhancing fire safety in heritage and commercial settings across the UK and Italy.

The company’s technology has been installed in the refurbishment of 77 Grosvenor Street in London and at Villa San Carlo near Vicenza.

Each project demonstrates the use of Hochiki’s Latitude control platform and hybrid detection technologies designed to preserve architectural character while delivering advanced safety integration.

Hochiki systems protect London heritage offices

Fire and security specialists Cornerstone appointed Hochiki Europe to supply life safety systems for the renovation of 77 Grosvenor Street, Mayfair.

The six-storey, 50,000-square-foot office required a fire detection system that would integrate with building management while maintaining the historic building’s aesthetic.

According to Cornerstone, the Latitude fire detection and alarm control system was chosen for its flexible cause and effect programming, modular scalability and ability to manage multi-level configurations.

To complete the installation, Cornerstone deployed Hochiki’s Enhanced System Protocol (ESP) addressable devices alongside the FIRElink aspirating detection system.

The company said the FIRElink technology is suited to spaces with high airflow or decorative finishes, with capillary sampling pipes concealed within the structure to minimise visual impact.

Hochiki Europe explained that the Latitude platform’s integration capability allows live communication with wider building management systems (BMS), enabling real-time monitoring and coordinated response.

Patrick Anthony, Project Manager at Cornerstone, said: “We have a trusted relationship with the Hochiki team.

“Their systems and devices are reliable, help reduce false alarms and are designed to aesthetically fade into the background, exactly what this project needed and delivers complete peace of mind for the management team.”

The completed project provides full fire protection across all levels of the office, ensuring compliance with modern standards while maintaining the property’s architectural integrity.

Hochiki supports fire detection upgrade at Villa San Carlo

Hochiki Europe technology was also selected for Villa San Carlo, a 13th-century Italian estate converted into a hotel and retreat near Vicenza.

Installer Ciemme Electronic srl designed a hybrid system combining Hochiki’s hardwired ESP devices with its Ekho wireless range to meet strict preservation and safety requirements.

According to Ciemme Electronic srl, the hybrid setup allowed the team to protect all areas, including a chapel and outbuildings, without altering historic structures.

Matteo Cecchin of Ciemme Electronic srl said: “We were asked to respect every architectural detail while ensuring complete fire protection.

“After a careful study of the various environments and the challenges related to system design and installation, we chose the flexibility and performance of Hochiki systems; the wireless devices were particularly important for preserving the interiors: this system represents a perfect balance between safety and heritage preservation.”

Cecchin continued: “Hochiki’s Latitude system, combined with ESP devices and the Ekho wireless range, gave us exactly what we needed: smooth installation, reliable performance, and the ability to maintain the character of the Villa.”

Hochiki’s distribution partner An.Bo Technology supported the project through system supply and technical coordination.

Antonio Bozzato, owner of An.Bo Technology, said: “We have been working with Hochiki for a long time, and our customers appreciate the versatility and reliability of these products.

“The hybrid wireless system, in particular, is proving to be perfect for many applications, particularly in this case with the historical site of Villa San Carlo hotel.”

Hochiki Europe said the Villa San Carlo project demonstrates the adaptability of its fire detection systems to diverse architectural environments.

Technical and design integration across both projects

Both installations highlight the flexibility of the Latitude control platform for multi-zone buildings and heritage sites.

According to Hochiki Europe, the systems’ modularity allows for scalable configuration, integration with BMS infrastructure and compatibility with both wired and wireless detection technologies.

The use of ESP and Ekho ranges, combined with the FIRElink aspirating solution, enables coverage of complex sites where aesthetics and structural preservation are priorities.

Hochiki said these examples reflect the company’s continued work with installers and distributors to deliver solutions suited to high-spec offices, hotels and protected properties.

Integrated design and protection for complex sites

These projects demonstrate the practical application of modern fire detection technology in heritage and high-end environments.

The installations are particularly relevant for electrical contractors, system designers, fire engineers and facilities managers involved in retrofitting or preserving historic and premium buildings.

For engineers and specifiers, the projects provide insight into how hybrid systems using ESP, Ekho and FIRElink technologies can overcome wiring limitations while achieving complete coverage.

For property management and maintenance teams, the integration of Latitude panels with building management systems supports centralised control, fault tracking and compliance reporting.

New Hochiki system eliminates waking watch costs at residential sites

Reliable fire detection replaces waking watch monitoring

Cornerstone Group has partnered with Hochiki Europe to replace waking watch systems with a fully compliant fire detection solution across three luxury apartment blocks in Gravesend, North Kent.

The new installation follows the removal of temporary waking watch arrangements that were introduced after fire risks were identified in high-rise buildings across the UK following the Grenfell Tower disaster.

Hochiki Europe said the new setup combines its ESP addressable devices, Latitude control panels and Ekho hybrid wireless units to deliver a flexible, open protocol solution suitable for long-term safety compliance.

Upgrading systems to meet modern safety standards

The company explained that the combination of hard wired and wireless devices provided full coverage with minimal disruption to residents.

ESP addressable detectors were installed in common corridors, while wireless Ekho devices were fitted within apartment hallways where cabling would have been impractical.

Latitude EN54 compliant control panels manage both device types within a single system, providing consistent event reporting and enabling future integration with other building safety technologies.

According to Hochiki Europe, this approach ensures both flexibility and scalability for evolving building requirements.

Installation challenges and project delivery

Cornerstone Group said that gaining access to individual flats presented challenges during installation, as appointments often needed to be rearranged to suit residents’ schedules.

The team maintained clear communication and worked around tenant availability to complete the works efficiently while ensuring every property was properly protected.

A representative from Cornerstone Group said: “We chose Hochiki because their product reliability is proven and the support in sales was very responsive.

“If we ever needed it, technical help was always first class and helped keep the project on schedule.”

Hochiki Europe confirmed that the final system now provides consistent and high performance detection across all three residential blocks, removing the need for manual monitoring and reducing long-term costs for building owners.

Relevance for fire and safety professionals

This project demonstrates how hybrid fire detection technologies can support the transition away from manual waking watch arrangements toward fully compliant systems that meet evolving safety regulations.

It provides a practical example for fire engineers, system installers and building services managers involved in high-rise residential safety upgrades.

The use of open protocol systems also highlights the value of flexibility and future scalability in addressing long-term fire risk management.

The case may inform future retrofit decisions in multi-occupancy residential settings where wiring constraints and access limitations are common.

Hyfire expands regional sales team with Johan Paulsen appointment

Hyfire expands South West sales coverage

Hyfire has appointed Johan Paulsen as its new South West Regional Sales Manager, adding to its team of Regional Sales Managers in the UK.

Hyfire announced the appointment and said Paulsen brings more than 25 years of technical experience across fire detection and electronics after representing the company in South Africa for three years.

He has worked for 12 years in the fire detection industry and 15 years in electronics.

The company said this background includes precision engineering and system reliability.

Paulsen also holds an NHD in electrical engineering.

His training also includes courses in management, project management, software, business practices, motivational and team growth.

He is set to focus on the South West region of the UK.

His stated aim is to build long-term partnerships with installers that share Hyfire’s approach to quality and reliability.

Hyfire sets out sector focus and product aims

Hyfire said Paulsen will focus on vertical markets where the business is already active, drawing on his previous work in South Africa.

Paulsen said: “I had excellent success in the South African market in Hospitality and Leisure, Education, and Heritage sectors, and I plan to leverage that experience to identify new growth opportunities in the UK – particularly in these same verticals.”

“I also think using the information we get from devices in a building can be incorporated into BMS systems to add value to and thus make our product even more desirable compared to the competition.”

He also described why he wanted the role and how he views the company’s wireless fire detection technology.

Paulsen commented: “Fire detection is traditionally a slow moving industry, but being part of a healthy, disruptive product makes it fun and engaging – he emphasises – I truly believe it will save more lives than traditional wired systems because it is, by design, less susceptible to failure that only results in the fire system being ignored as can happen with wired system.”

In the announcement, he also described the technology as “more stable than cable.”

The company said he enjoys spending time with his family, travelling and food, and also has hobbies including repairing vintage watches, leatherwork, fountain pens and motorcycles.

Hyfire said his role will centre on identifying installers that deliver strong results and protect the integrity of the Hyfire brand.

Bull Products to showcase systems at Education Estates 2025

Bull Products has revealed its participation in Education Estates 2025, where it will be showcasing its fire detection and alarm systems, SITENET and SITEPROTECT.

In the announcement, Bull Products shared its commitment to providing cutting-edge technology to ensure the safety and security of educational institutions.  

These new solutions bear the Made In Britain collective mark, an elemental part of Bull Products’ pledge to a more sustainable future.

Head of Sales, Bull Products, Carl Leeson’s statement

Carl Leeson, Head of Sales at Bull Products explained: “We’re proud to be exhibiting at Education Estates, where we’ll be presenting our tailored, EN 54 certified safety solutions for the education sector on stand 708.

“Our commitment to safety is reflected in our product pyramid, with the advanced SITENET, SITEPROTECT and SITEEVAC+ fire detection and alarm systems.

“We’re excited to demonstrate how these innovative technologies, like the SITEPROTECT Lockdown alarm, can enhance protection in educational environments”

SITEPROTECT Lockdown Alarm System

The SITEPROTECT Lockdown alarm system has been developed primarily for the education market to protect and warn of an intruder or other critical event.

The system comprises of a control panel and remote devices that connect to each other through a wireless mesh network.

Alarm devices can be located in each teaching area, so when the alarm is activated the staff and pupils will follow the lockdown procedure.

An alarm device also has a call point which can be activated by the staff member in any area just like a fire call point system.

Once a lockdown alarm is activated, up to 480 units can sound simultaneously throughout a school or college.

The SITEPROTECT Lockdown Alarm control panel can also notify a responsible person of an active alarm, to quickly identify the location of the activation, and to alert the authorities.

The system can be interfaced with the premises public address system using an Input/Output device, this allows a voice message to be broadcast in the event of a lockdown.

Further features can be added such as the Auto Dialler, which can communicate an emergency to up to 50 users.

The full SITEPROTECT range

Visitors to stand 708 will also see first-hand the full SITEPROTECT fire detection and alarm system range, which is designed to wirelessly link up to 480 individual devices across 15 different zones.

Utilising patented Cygnus technology, it delivers exceptional reliability and durability, setting a new standard in safety solutions.

The range utilises detector heads that are EN 54-5 and EN 54-7 certified and includes wireless emergency fire, first aid and intruder alarms for complete site safety.

SITENET range

The team will also be on hand to discuss SITENET, the only fully EN 54 certified, wireless mesh temporary fire detection and alarm system.

The SITENET range is built on a combination of radio devices, operating on patented self-forming, self-healing wireless mesh technology with multipath network redundancy utilising innovative channel hopping technology. 

It can link up to 511 devices from one panel with 32 zones. It delivers full compliance with JCoP, HSE (HSG168) and UKTFA, even in temporary accommodations, while providing a single integrated site-wide fire detection and alarm solution to meet the diverse needs of complex construction sites.

Bull Products is the only provider offering such extensive EN 54 certified fire detection and alarm solutions for both internal and external environments.

Cygnus ALERT notification and monitoring platform

SITENET can be enhanced by Cygnus ALERT, a cloud-based remote notification and monitoring platform which increases site safety by providing users with real-time updates on events, faults and mesh information.

Cygnus ALERT provides easy user management to view and notify across multiple sites and a variety of environments, enabling swift responses to on-site situations.

Also at the event, the Bull Products team will be displaying the fully EN 54 certified, 100% wireless fire detection and alarm system, SmartNet.

Bull Products to showcase systems at Education Estates 2025: Summary

Bull Products has revealed its participation in Education Estates 2025, where it will be showcasing its fire detection and alarm systems, SITENET and SITEPROTECT.

Hochiki Europe survey highlights trust in advanced detection and wireless technologies

Customer survey confirms strong satisfaction across Hochiki Europe

Hochiki Europe has released findings from its 2025 Customer Survey, reporting high satisfaction with product quality, reliability and customer support.

According to the company, customers rated their experience highly in key areas such as product knowledge, friendliness and technical reliability.

The company said these results reflect strong trust in Hochiki’s people and products across specifiers, installers and facilities teams.

Service performance was also reported to have improved compared with the previous year.

Respondents noted better stock availability, faster delivery times and improved order accuracy following operational investments in planning and logistics.

Shinsuke Kubo, Managing Director for Hochiki Europe, said: “Customers trust Hochiki for robust, high-quality devices and responsive support, and we’re delighted to see that recognised so clearly.”

“The step forward in stock and delivery performance shows our operational investments are landing where customers feel them most.”

Customers highlight interest in wireless and cloud technologies

The survey identified emerging priorities among customers for future product development.

According to Hochiki Europe, customers showed most interest in aspirating smoke detection, cloud and remote access, multi-sensor devices and fully wireless systems for the coming two to five years.

Demand for control panels remained strongest in the half- to two-loop range, which aligns with a wide variety of projects across commercial, educational and public-sector buildings.

The company said this roadmap reflects evolving user expectations for flexible, connected fire-detection systems.

Sustainability and lifecycle design remain key focus areas

Sustainability was described as a major area of interest for many organisations participating in the survey.

Customers expressed particular concern for circular design principles and end-of-life product pathways.

These priorities, Hochiki explained, align with ongoing compliance and certification work across European markets.

Commenting on the survey’s broader outcomes, Kubo added: “I am very pleased with this year’s survey results. Customer service is at the forefront of what we do. We pride ourselves in delivering a best in class, value-added service to every customer.”

“For our customers to acknowledge this makes me very proud. These results reflect the hard work, dedication and commitment our entire team put into putting people first, which helps drive our success.

“I want to thank everyone who participated in this year’s customer survey. Your input and feedback are essential for continuing to create meaningful progress in how we support you.”

Relevance for fire and safety professionals

The 2025 Customer Survey results are relevant for system specifiers, installers, and facilities teams responsible for designing, maintaining and upgrading fire-detection systems.

Consistently high satisfaction levels indicate stable reliability in Hochiki’s equipment, which can support decision-making for projects requiring dependable detection and alarm devices.

The emphasis on wireless connectivity, aspirating smoke detection and cloud-enabled control points to growing adoption of digital technologies across building safety systems.

For procurement teams and project planners, the reported improvements in delivery and stock availability may translate to reduced delays during installation or refurbishment work.

The focus on circular design and end-of-life management also informs those managing compliance within European sustainability frameworks.

Fire Industry Association explains BS 5839-1:2025 fire detection and alarm changes

FIA highlights new BS 5839-1:2025 fire detection and alarm standard

The Fire Industry Association (FIA) has released detailed guidance on the updated BS 5839-1:2025 code of practice for non-domestic fire detection and alarm (FD&A) systems.

The revised standard, which came into effect on 30 April 2025, replaces the 2017 edition.

According to the FIA, the update reflects the evolving technological landscape and incorporates lessons learned from real-world applications.

The standard sets out how FD&A systems should be designed, installed, commissioned and maintained in non-domestic buildings.

It introduces structural, terminological and procedural changes to ensure consistency, accountability and clarity across the fire safety sector.

Key updates in BS 5839-1:2025

The FIA said the standard has been restructured for improved clarity, with a refreshed numbering system to align with other UK fire safety standards.

Terminology has been updated in line with BS 4422, including changes such as “handover” replacing “acceptance” and “fire and rescue service” replacing “fire service.”

The new edition defines the responsibilities of designers, installers, commissioners and maintainers more explicitly.

The FIA explained that the update requires key documentation – such as zone plans and cause-and-effect records – to be formally agreed and recorded.

New provisions tighten rules on variations and classify certain omissions, including missing zone plans and lack of required remote monitoring in care premises, as non-compliant.

False alarm management is also strengthened through the introduction of a standardised notice to be displayed at control equipment connected to the fire and rescue service.

Digital connectivity receives dedicated guidance, with sections addressing cyber security, remote access controls and the forthcoming Public Switched Telephone Network (PSTN) switch-off.

The FIA said these updates collectively reinforce competence and documentation throughout a system’s lifecycle.

Practical actions for duty holders

The FIA outlined that building owners, facilities managers and responsible persons must ensure system documentation and maintenance meet the new requirements.

It said duty holders should verify that logbooks, cause-and-effect descriptions and zone plans are complete and current.

False alarm incidents should be investigated and recorded, with corrective measures implemented to prevent recurrence.

Remote monitoring arrangements must meet new performance and timing criteria, particularly in residential care and supported housing settings.

Service intervals should follow the recommended six-month schedule, with inspections properly documented.

The FIA added that safe access to interfaces, such as smoke control and door release systems, must be maintained.

It said these steps align with both BS 5839-1:2025 and obligations under the Building Safety Act.

FIA roadshow promotes understanding and compliance

To support implementation, the FIA launched a BS 5839-1:2025 Standards Update Roadshow across the UK.

The organisation said the series combined in-person and online sessions attended by thousands of professionals.

FIA technical experts presented scenario-based discussions breaking down complex revisions into practical examples.

The Association reported that attendees valued the chance to clarify details and benchmark current practices against new expectations.

The FIA described the roadshow as part of its ongoing effort to bridge the gap between regulation and practical application across the fire sector.

Competence and training under the new standard

The FIA said competence underpins every section of BS 5839-1:2025 and remains central to its training framework.

Its FD&A training pathway offers qualifications at foundation, intermediate and advanced levels for system designers, installers, commissioners and maintainers.

Professionals who complete FIA training demonstrate the technical competence and continuing professional development (CPD) expected by the standard.

The FIA noted that for employers and clients, these qualifications provide measurable assurance of capability and compliance.

Shared responsibility for safer systems

The FIA said the 2025 revision of BS 5839-1 represents a collective effort to enhance accountability and system reliability.

It emphasised that designers, installers, commissioners, maintainers and building managers each hold defined responsibilities to ensure system performance.

The organisation added that aligning practice with the new standard, supported by accurate documentation and competence-based training, will improve safety outcomes across the built environment.

Relevance for fire and safety professionals

The BS 5839-1:2025 update carries direct implications for fire engineers, system designers, installers and maintainers who work on non-domestic fire detection and alarm systems.

Building owners, facilities managers and responsible persons are also affected, as the new standard specifies documentation, maintenance and variation procedures linked to legal duties under the Building Safety Act.

For training providers and CPD coordinators, the FIA’s revised courses and roadshow resources support compliance with the updated competence expectations.

By applying the 2025 standard, professionals can ensure alignment with the latest regulatory framework and maintain reliable detection and alarm performance across buildings.