HMICFRS reports assess English fire services’ operational readiness

by Breaking News

West Midlands Fire Service receives mixed grades in latest inspection

HMICFRS has released its latest inspection reports assessing the performance of three fire and rescue services in England.

The reports, published on 18 June 2025, cover West Midlands Fire Service, East Sussex Fire and Rescue Service, and North Yorkshire Fire and Rescue Service.

West Midlands Fire Service was graded as ‘good’ in four areas, ‘adequate’ in four, and ‘requires improvement’ in three.

HMICFRS said the service maintained strong emergency response standards, with consistent achievement of its five-minute response target and effective collaboration during major incidents.

It noted that the service had implemented a dynamic, risk-based inspection programme.

However, inspectors raised concerns regarding training, organisational learning and financial oversight.

The inspectorate said the service must improve its approach to risk-critical training and workforce development.

It added that financial planning lacked robust forecasting and scrutiny mechanisms.

His Majesty’s Inspector Lee Freeman said: “I am pleased with the performance of West Midlands Fire Service and the positive and constructive way in which staff worked with us.

“It must improve in some areas to provide a consistently good service.

“For example, it needs to make sure its financial assumptions and plans are robust and scrutinised, so they support a sustainable future.”

East Sussex Fire and Rescue praised for inclusivity, urged to improve prevention

East Sussex Fire and Rescue Service was assessed as ‘good’ in six categories, ‘adequate’ in four, and ‘requires improvement’ in one.

According to HMICFRS, the service demonstrated progress in risk identification through improved partnerships and use of data to locate high-risk individuals and premises.

Inspectors also recognised its establishment of a public advisory group and focus on equality, diversity and inclusion.

The inspectorate stated that these changes had strengthened the service’s engagement and planning.

However, it found that prevention efforts needed more focus.

HMICFRS said the timeliness and reach of home fire safety visits should be improved.

It also noted that reliance on paper-based systems was hindering effective incident management, particularly for high-rise incidents.

His Majesty’s Inspector Roy Wilsher said: “It was positive to see that the service has made progress since our previous inspection.

“However, the service needs to improve in other areas to provide a consistently good service.
“For example, by making sure it offers effective prevention activities to its communities.”

North Yorkshire Fire and Rescue strengthens leadership but lacks major incident readiness

North Yorkshire Fire and Rescue Service received ‘good’ grades in six categories and ‘adequate’ in five.

HMICFRS stated that the service had improved productivity using data dashboards and strategic resource planning.

It reported that financial management had enabled savings without reducing service capability.

Inspectors also noted successful partnerships with universities and leadership training programmes designed to shift organisational culture.

Despite these gains, the inspectorate found that many staff lacked confidence in handling major incidents.

Concerns were raised about preparedness for high-rise fires and marauding terrorist attacks.

The report also recommended improvements in how dual contracts are managed to ensure rest and fitness for duty.

His Majesty’s Inspector Michelle Skeer said: “The service has embraced change and made significant progress since our last inspection in 2022.

“I would like to commend the strategic leadership team and all staff across the service for their willingness to change and their continued commitment to improvement.”

Inspection framework and grading criteria applied consistently across services

HMICFRS applied the same 11-category assessment framework to all three services.

Grades ranged from ‘good’, meaning the service met expected standards, to ‘adequate’ and ‘requires improvement’, which highlight areas needing focused development.

The framework covers topics including effectiveness, efficiency, and people management.

Reports are part of the inspectorate’s rolling inspection programme under its statutory remit.

According to HMICFRS, findings are intended to help services identify gaps and prioritise reforms.

The inspectorate explained that consistency of application across regions is key to driving national improvement.

Each report includes tailored recommendations for leadership teams to address.

Financial oversight and staff readiness emerge as common concerns

Across all three services, HMICFRS identified areas for improvement in financial governance and workforce preparedness.

West Midlands Fire Service was advised to strengthen financial forecasting and scrutiny practices.

East Sussex was encouraged to modernise its data and communication systems.

North Yorkshire was told to improve staff readiness for complex and large-scale incidents.

Inspectors noted that while operational performance was generally stable, sustaining improvement requires better resource alignment.

The reports indicate a shared need for improved internal learning systems and long-term planning.

Each service has been given specific actions to address these concerns in the coming months.

HMICFRS reports assess English fire services’ operational readiness: Summary

HMICFRS published inspection reports on 18 June 2025 assessing three English fire services.

West Midlands Fire Service received ‘good’ grades in four categories, ‘adequate’ in four and ‘requires improvement’ in three.

East Sussex Fire and Rescue Service received ‘good’ in six categories, ‘adequate’ in four and ‘requires improvement’ in one.

North Yorkshire Fire and Rescue Service received six ‘good’ and five ‘adequate’ ratings, with no areas requiring improvement.

HMICFRS commended West Midlands for emergency response and risk-based inspections.

The service was criticised for gaps in training, financial planning and workforce development.

East Sussex was praised for data use and inclusion.

It was advised to improve prevention activities and upgrade paper-based systems.

North Yorkshire improved productivity and culture.

It was advised to strengthen staff readiness for major incidents.

All services were assessed using HMICFRS’s 11-category framework.

Common issues included financial oversight and preparedness for complex incidents.

HMICFRS outlines good practice and risks in 2024 police force management statements

by Featured NewsResearch

How HMICFRS reviewed force planning across England and Wales

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has published findings from its assessment of force management statements (FMSs) submitted by police forces in 2024.

According to HMICFRS, the analysis covered around 60 percent of FMSs submitted by forces across England and Wales.

The force management statement is a self-assessment document produced annually by chief constables to support strategic, financial and workforce planning.

HMICFRS uses these statements to inform its inspection programme, including the PEEL assessments, and to support the annual State of Policing report.

The 2024 report highlights 12 key areas of learning and offers examples of good practice drawn from multiple forces to support improved consistency and risk understanding in future statements.

HMICFRS calls for consistent coverage of all demand areas

HMICFRS reported that some forces are not fully addressing all required demand areas outlined in its guidance and template.

The inspectorate advised that while some forces use alternative headings or formats, consistency across demand categories is necessary for comparison and analysis.

Bedfordshire Police was noted as a good practice example for including all demand areas but focusing only on those assessed as higher risk.

HMICFRS recommended that even low-risk areas should undergo assessment and be recorded to show comprehensive coverage.

It added that following the four-step FMS structure is essential for ensuring clarity in how forces assess demand, assets, planning, and risk.

Data and evidence are lacking in many statements

The inspectorate stated that many forces are omitting detailed evidence in Steps 1 and 2 of their FMSs, especially when documents are presented in abbreviated formats.

Cleveland Police and Bedfordshire Police were cited as examples where supplementary documents were used to support the main FMS with detailed data analysis.

HMICFRS advised that demand projection charts, appendices, and visual aids such as tables can improve clarity and make assessments more transparent.

It also encouraged forces to balance brevity with evidence by placing supporting data in appendices where necessary.

Use of risk assessment models such as MoRILE, demand and asset 5×5, or thematic MoRILE was also recommended to enhance rigour.

Linking strategic planning with resource allocation

According to HMICFRS, several forces are using the FMS to inform wider strategic planning including budget setting, workforce development and change programmes.

West Mercia Police, Cheshire Constabulary and Greater Manchester Police were among those identified as aligning their FMS with budget processes and strategic priorities.

Forces were encouraged to use the FMS proactively in ongoing planning cycles rather than treating it as a static reporting requirement.

Examples included the use of quarterly updates by South Wales Police and structured updates by West Yorkshire Police which feed into governance and planning forums.

HMICFRS emphasised that the FMS can support long-term planning by identifying future risks and performance needs.

Prioritisation and risk remain underdeveloped in step 3 and 4

Step 3 of the FMS, which deals with planning and prioritisation, was identified by HMICFRS as an area where few forces outline the cost, impact, and timescale of proposed changes.

The inspectorate noted that most forces do not fully explain how risks identified earlier in the FMS are being addressed or what outcomes are expected.

Bedfordshire Police, Hertfordshire Constabulary and Hampshire and Isle of Wight Constabulary were highlighted for using tables to clearly present step 3 actions.

HMICFRS also stated that Step 4 – risk management – has improved following changes to guidance but still lacks consistency in how unmet demand and residual risks are presented.

West Yorkshire Police and Gloucestershire Constabulary were commended for using the FMS to inform risk registers and investment decisions.

Variability in FMS quality across thematic sections

HMICFRS identified multiple thematic areas where FMSs vary in detail, structure and completeness.

For example, most FMSs include well-developed finance sections but do not consistently explain how financial gaps will be closed.

In areas such as protecting vulnerable people and serious and organised crime, HMICFRS reported that many forces omit relevant assessments or fail to reference existing strategic policing requirements.

Public confidence data, performance measures, and outcome analysis were often lacking in sections relating to prevention, investigations and managing offenders.

Few forces were found to include civil emergencies or counter-terrorism planning in their major events sections, despite national guidance requiring this.

HMICFRS concluded that greater use of available internal assessments and partner data would improve the quality and consistency of these sections.

HMICFRS outlines good practice and risks in 2024 police force management statements: Summary

HMICFRS assessed around 60 percent of 2024 force management statements in England and Wales.

The assessment identified areas where statements did not fully meet national guidance.

Forces were advised to use all demand categories in the official FMS template.

Some forces, such as Bedfordshire Police, were noted for including comprehensive risk assessments.

Data and supporting evidence were found to be limited in several FMSs.

HMICFRS recommended using appendices and supplementary documents to include more analysis.

Visual tools and consistent risk assessment models were encouraged.

Forces were advised to link FMSs to strategic and financial planning processes.

The inspectorate highlighted that Step 3 and Step 4 remain weak across many submissions.

Good practice examples included use of planning tables and documented governance links.

FMSs often lacked outcome data and detail in thematic sections.

Greater use of existing assessments and partner data was recommended.

Finance, well-being and response planning were among the better-covered topics.

HMICFRS uses FMSs to inform PEEL inspections and the State of Policing report.

HMICFRS assessments show strengths and gaps in Derbyshire and Devon and Somerset fire services

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Inspection outcomes reveal progress and outstanding concerns

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has released inspection reports evaluating Derbyshire Fire and Rescue Service and Devon and Somerset Fire and Rescue Service.

HMICFRS rated Derbyshire ‘good’ in nine of 11 categories, while Devon and Somerset was rated ‘good’ in three.

Derbyshire received one ‘adequate’ rating and one ‘requires improvement’, while Devon and Somerset received three ‘adequate’ ratings and five ‘requires improvement’.

HMICFRS said Derbyshire had improved emergency response, risk planning and staff support measures.

Devon and Somerset was praised for financial oversight and firefighter availability but was advised to improve its prevention work and workforce inclusion.

Derbyshire’s response capabilities and workforce improvements recognised

HMICFRS reported that Derbyshire Fire and Rescue Service was well-prepared to handle emergencies and multi-agency incidents.

The service was found to anticipate foreseeable risks, including floods, pandemics and terrorist events.

Its operational structure was aligned with these risks to support a flexible and responsive deployment model.

Inspectors said the service had acted on previous recommendations around equality and disciplinary procedures.

It had introduced staff training in equality, diversity and inclusion and revised its grievance process to improve effectiveness and well-being.

Devon and Somerset urged to improve prevention work

HMICFRS stated that Devon and Somerset Fire and Rescue Service had not made enough progress on prevention since the last inspection.

The service was advised to implement consistent methods for prioritising home safety visits.

The inspectorate said five improvement areas from earlier inspections had not yet been resolved.

Despite this, Devon and Somerset was assessed as good in responding to emergencies and managing financial resources.

Its on-call firefighter availability remained consistently high, according to the inspection.

Equality, culture and development challenges persist

HMICFRS said both services must improve the way they manage leadership development and organisational culture.

Derbyshire lacked a talent management programme and needed fairer promotion procedures.

Devon and Somerset’s equality and inclusion team was described as understaffed, delaying improvements.

Inspectors found that some staff did not feel comfortable challenging inappropriate workplace behaviour.

The service was urged to evaluate whether its cultural interventions were having the intended impact.

Inspectors issue formal comments on inspection findings

His Majesty’s Inspector of Fire and Rescue Services Lee Freeman said: “I am pleased with the performance of Derbyshire Fire and Rescue Service in keeping people safe and secure from fire and other risks, but it needs to improve in some areas to provide a consistently good service.

“It has made progress since our 2022 inspection.

“The service is good at responding to emergencies and we were pleased with the efforts to maintain operational availability.

“It has also improved its workforce plan and brought in new measures to promote equality, diversity and inclusion.

“It has also recognised and addressed concerns we had heard about its disciplinary and grievance processes.

“But it should make sure its selection and promotion processes are fair, and do more to identify, support and develop future leaders.

“Overall, I commend the service on the changes it has already made, and I look forward to monitoring how it responds to address the areas for improvement we have identified.”

His Majesty’s Inspector of Fire and Rescue Services Roy Wilsher said: “I am satisfied with some aspects of the performance of Devon and Somerset Fire and Rescue Service in keeping people safe and secure from fire and other risks.

“But the service needs to improve in some areas.

“In particular, it needs to do more to prevent fires and other risks.

“We recognise that the service has experienced some changes in senior leadership roles.

“And I don’t underestimate the challenges in changing the culture, performance and efficiency of a fire and rescue service.

“But we were disappointed to find that the service hasn’t made the progress we expected.

“For example, five areas for improvement that we highlighted during our previous inspections of the service still haven’t been addressed.

“Overall, there is a clear commitment from staff and senior leaders to improve.

“The service is aware of the many issues we found and had plans in place to make improvements.

“I will keep in close contact with the service to monitor its progress in addressing the remaining cause of concern and associated recommendations.”

HMICFRS assessments show strengths and gaps in Derbyshire and Devon and Somerset fire services: Summary

HMICFRS has released two inspection reports evaluating Derbyshire Fire and Rescue Service and Devon and Somerset Fire and Rescue Service.

Derbyshire was rated ‘good’ in nine of 11 categories.

It was also rated ‘adequate’ in one area and ‘requires improvement’ in another.

Devon and Somerset was rated ‘good’ in three categories.

It received three ‘adequate’ ratings and five ‘requires improvement’ ratings.

HMICFRS praised Derbyshire for emergency response, equality training and risk planning.

The inspectorate said Devon and Somerset had strong financial oversight and on-call firefighter availability.

Devon and Somerset was advised to improve its fire prevention priorities.

Both services were told to improve workforce development and leadership pathways.

Cultural and inclusion-related concerns were raised in both reports.

HMICFRS included statements from Inspectors Lee Freeman and Roy Wilsher.

Both services were reported as having plans to address the remaining areas for improvement.

Fire and rescue services inspection programme 2025–27: How HMICFRS will assess performance

by Breaking News

HMICFRS outlines framework for evaluating fire and rescue services

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has confirmed the inspection approach it will use to evaluate fire and rescue services in England between 2025 and 2027.

According to HMICFRS, the fire and rescue services inspection programme 2025–27 will assess each service against defined characteristics of good performance.

These characteristics are designed to support consistency across all services and to clarify how judgements about effectiveness, efficiency and people management will be made.

The inspectorate stated that while these characteristics are informed by national standards, operational guidance and research evidence, they are not intended to constitute definitive benchmarks.

HMICFRS noted it retains the discretion to determine its own measures of performance in assessing services.

Fire and rescue effectiveness to be evaluated in five key areas

HMICFRS explained that its effectiveness assessment will examine how well each fire and rescue service understands and manages risk, prevents incidents, protects the public, responds to emergencies, and works with other agencies during major incidents.

The inspectorate said each service’s Community Risk Management Plan (CRMP) will be reviewed to determine whether risks are accurately identified and mitigated through appropriate resource allocation, governance and accountability.

In terms of prevention, HMICFRS stated that it expects services to have strategies aligned with local risks, statutory requirements and accessible communication for diverse communities.

Services must also show evidence of safeguarding vulnerable individuals and evaluating the impact of their prevention efforts.

Regulatory activity and emergency response will also be assessed

HMICFRS outlined that services will be judged on how effectively they protect the public through fire safety regulation.

This includes implementing fire safety enforcement strategies, conducting audits and using enforcement powers where necessary.

Regarding emergency response, HMICFRS said it will assess services’ alignment with national operational guidance, the appropriateness of response strategies, and how information is gathered and shared.

The inspectorate also said it will consider how services use learning from past incidents to improve future performance.

Services will also be evaluated on their readiness to manage major and multi-agency incidents, with specific attention to planning, exercising joint capabilities, and applying national coordination frameworks.

Efficiency, workforce management and leadership included in inspections

According to HMICFRS, the efficiency assessment will consider how each service uses resources to deliver value for money and manage risk.

This includes financial planning, performance management, and how services exploit opportunities to improve efficiency through estate, fleet and technology decisions.

Inspections will also evaluate how well fire and rescue services support their workforce. HMICFRS said it will look at organisational culture, staff development, training, inclusion, and leadership.

It added that services must demonstrate that they are promoting ethical conduct, supporting staff well-being and ensuring fairness in recruitment and progression.

The inspectorate confirmed that the inspection framework aims to determine whether services have the capacity and capability to deliver sustainable improvement and public service.

Fire and rescue services inspection programme 2025–27: Summary

HMICFRS has released details of how it will inspect fire and rescue services in England from 2025 to 2027.

The inspections will use characteristics of good performance to assess effectiveness, efficiency and people management.

These characteristics are not binding standards but help ensure consistent evaluation across services.

Effectiveness assessments will focus on risk management, prevention, fire safety regulation, emergency response and major incident preparedness.

Efficiency assessments will look at governance, financial management, resource allocation and value for money.

People assessments will consider workforce culture, training, diversity, inclusion and leadership at all levels.

All inspection criteria are linked to services’ Community Risk Management Plans.

HMICFRS retains discretion to apply its own judgment when evaluating service performance.

The inspection programme draws on national standards, operational guidance and research evidence.

Performance findings will inform improvement and accountability across fire and rescue services in England.

FBU raises alarm over fire service culture in Cleveland and Leicestershire

by Breaking News

HMICFRS reports highlight poor leadership and workplace culture

His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) has published reports into the Cleveland and Leicestershire fire and rescue services.

According to the Fire Brigades Union (FBU), both reports reveal serious failures in leadership, workplace culture and equalities practices.

In its assessment of Cleveland Fire Brigade, HMICFRS stated that the service “requires improvement” in promoting values and culture.

The report identified issues with “poor behaviour of some senior managers”, with examples including bullying, micromanagement and abuse of authority.

The inspection into Leicestershire fire and rescue service reached similar conclusions, finding the service also “requires improvement” in promoting values, culture, fairness and diversity.

The report described a workplace environment in which misogynistic, disrespectful and aggressive behaviours had occurred, and where some staff were afraid to raise complaints due to fear of retaliation from senior leaders.

Cleveland FBU: Report reflects longstanding staff experiences

The Fire Brigades Union said the Cleveland report validated concerns that have been raised over several years by union representatives.

Davy Howe, FBU brigade secretary for Cleveland, said: “It is the clear view of Cleveland FBU that the HMICFRS report is accurate on this issue and vindicates a long-held view of FBU Officials in Cleveland on behalf of our members.”

“We have dealt with a large number of bullying and harassment and discipline and grievance cases in recent years.”

“For over a decade, Cleveland FBU officials have challenged poor behaviour from senior managers and raised complaints but too often seen no substantial improvement.”

“The failings identified in this report have been years in the making. The recent appointment of a new senior management team has brought a welcome change of approach. We will be challenging the new leadership to deliver real, lasting change.”

FBU general secretary Steve Wright also commented on the Cleveland findings.

Steve Wright said: “For years, the FBU has made the case that problems with fire service culture go right to the top – and this report vindicates that.

“The FBU is determined to lead the fight for equality in the fire and rescue service, and our reps are on the front line of representing members who are on the receiving end of bullying and harassment.”

Leicestershire report reveals environment of fear and exclusion

The HMICFRS report into Leicestershire fire and rescue service identified serious concerns about the working culture and equalities practices.

The report stated that senior leaders had demonstrated “belittling, misogynistic and dismissive behaviours”, and that an “unfriendly and toxic environment” had developed.

Inspectors noted that some staff had been shouted at when receiving feedback, and that there was a lack of understanding or acknowledgment of issues raised by support staff.

The report further criticised the service for not prioritising equal opportunity policies and for ineffective use of Equality Impact Assessments.

The FBU said the inspection findings were in line with what union representatives had observed over time.

Adam Taylor, FBU executive council member for the East Midlands, said:

“This report corroborates the experiences of FBU reps in Leicestershire. They have been on the front line of representing members who have been subjected to bullying, harassment and discrimination.

“It sets out serious issues of misogyny, disrespect and bullying by some senior managers, and highlights a toxic environment in which firefighters and other staff are scared to even come forward with complaints.

“Leicestershire fire and rescue service has not taken equalities seriously enough – failing to adequately monitor data on employees, failing to prioritise equal opportunities, and failing to create an environment in which issues can be reported.”

“This report must act as a wake-up call.”

National FBU response: culture problems linked to top-level leadership

In response to both reports, FBU general secretary Steve Wright reiterated concerns about senior leadership across UK fire services.

Steve Wright said: “It is disgraceful that fire service staff have been belittled, bullied and undermined by some senior leaders in Leicestershire fire and rescue service.”

“This report reflects the experience of FBU reps up and down the country. When it comes to bullying, harassment and discrimination, the problems go right to the top. It confirms that many staff do not report behaviours for fear of management retribution.”

“Everyone has the right to go to work without fear of being victimised or bullied because of who you are. If you are a fire service employee facing sexism, or any other form of discrimination, the FBU is on your side.”

The union has stated that it will continue to support members experiencing harassment and press for changes in fire service leadership and accountability.

FBU raises alarm over fire service culture in Cleveland and Leicestershire: Summary

His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services has published reports into Cleveland Fire Brigade and Leicestershire fire and rescue service.

Both services were rated as “requiring improvement” in promoting values and culture.

The Cleveland report highlighted bullying, micromanagement and abuse of authority by some senior managers.

The Leicestershire report cited misogynistic, disrespectful and aggressive behaviour by senior staff.

Cleveland FBU brigade secretary Davy Howe said the findings reflect years of concerns raised by union officials.

Adam Taylor, FBU executive council member for the East Midlands, said the Leicestershire report matched the experiences of union representatives in the region.

Steve Wright, FBU general secretary, said both reports showed that cultural problems originate from senior leadership.

The union said it will continue to advocate for equality and support affected members.

HMICFRS reports on Royal Berkshire, Leicestershire and Cleveland fire and rescue services

by Featured News

Update notice for existing article: This article was updated to include the latest inspection findings for Cleveland Fire Brigade.

HMICFRS outlines performance strengths and improvement areas for three English fire services

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has published inspection findings for Royal Berkshire and Leicestershire Fire and Rescue Services.

The two services were assessed under the 2023–2025 inspection cycle.

Each was graded across 11 categories relating to effectiveness, efficiency and workforce management.

Both services were found to be providing core functions to the public, but HMICFRS identified areas requiring further attention, including leadership oversight, staff support processes and the allocation of resources.

Royal Berkshire rated ‘good’ overall with recommendation to improve resource planning

Royal Berkshire Fire and Rescue Service received ‘good’ ratings in eight categories and ‘adequate’ in three.

Inspectors noted the service works effectively with other agencies and continues to deliver its prevention, protection and response responsibilities.

However, HMICFRS said the service should better explain how it allocates resources across these functions, ensuring alignment with the priorities outlined in its community risk management plan.

The report acknowledged improvements in estate transformation, technology use and workforce productivity.

Staff were described as empowered and willing to challenge inappropriate behaviours, with some having completed active bystander training.

HMICFRS also advised the service to develop a fair process to support aspiring leaders.

Roy Wilsher, His Majesty’s Inspector of Fire and Rescue Services, said: “It is providing a good service to the public, and it is particularly effective in preventing fires and responding to incidents.”

He added: “It needs to review whether it is allocating the right resources to its prevention, protection and response functions to provide the best service to the public.”

Leicestershire sees operational progress but faces leadership and wellbeing concerns

Leicestershire Fire and Rescue Service was graded ‘good’ in six areas, ‘adequate’ in one and ‘requires improvement’ in four.

The service was commended for improvements in incident response and the use of a performance dashboard linked to its community risk management plan.

HMICFRS identified its road safety intervention programme with the Youth and Justice Service as innovative practice.

Despite these strengths, the report raised concerns about leadership behaviour and staff confidence in internal reporting systems.

Some staff reported a fear of reprisals when raising issues, and a high proportion of support staff absences were attributed to stress, mental health challenges and workload pressures.

Equality, diversity and inclusion were also highlighted as requiring more senior leadership commitment and visibility.

Lee Freeman, His Majesty’s Inspector of Fire and Rescue Services, said: “There are areas in which the service still needs to improve.”

He added: “I am disappointed to see that, since our 2022 inspection, the service hasn’t made the overall progress we expected.”

Cleveland Fire Brigade praised for progress but advised to strengthen training and culture alignment

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has also published its inspection findings for Cleveland Fire Brigade as part of the 2023–2025 inspection programme.

The service was assessed across 11 areas, with the report highlighting both improvements since the previous inspection and areas requiring further attention.

Inspectors noted that Cleveland Fire Brigade has made progress in how it monitors and evaluates the impact of collaborative activity.

HMICFRS found that senior leaders actively encourage feedback from across the workforce, with evidence of regular engagement through staff forums, network groups and reporting systems.

However, the report also identified several areas in need of improvement.

These include ensuring all staff are appropriately trained for their roles and improving the accuracy of risk information used by operational staff and fire control.

The inspection found that debriefs after incidents were not always completed according to policy, which limited learning opportunities.

Additionally, concerns were raised about inconsistencies between the organisation’s stated values and some of the behaviours observed or reported within the workforce.

The report stated that while there is a strong commitment to improvement across the service, cultural alignment and leadership behaviour remain areas requiring attention.

His Majesty’s Inspector of Fire and Rescue Services said: “I am satisfied with some aspects of the performance of Cleveland Fire Brigade in keeping people safe and secure from fire and other risks, but there are areas in which the brigade needs to improve.”

HMICFRS reports on Royal Berkshire, Leicestershire and Cleveland fire and rescue services: Summary

HMICFRS has released inspection reports for Royal Berkshire, Leicestershire and Cleveland Fire and Rescue Services.

Royal Berkshire was rated ‘good’ in eight areas and ‘adequate’ in three.

The service continues to deliver prevention and response functions but was advised to improve how it allocates resources in line with its risk management plan.

Leicestershire was graded ‘good’ in six areas, ‘adequate’ in one and ‘requires improvement’ in four.

While operational improvements were noted, the service was advised to address leadership behaviour, internal reporting processes and staff wellbeing.

Cleveland was found to have made progress since its last inspection, particularly in monitoring collaborative work and encouraging workforce feedback.

However, inspectors said that improvements are needed in training, the accuracy of risk information and consistency in leadership behaviour and organisational culture.

HMICFRS said all three services must focus on leadership engagement, staff development and aligning resources to identified risks.

HMICFRS closes cause of concern for Warwickshire Fire and Rescue Service after review of fire protection improvements

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Fire protection progress at Warwickshire Fire and Rescue Service reviewed by HMICFRS

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has confirmed it has closed a previously raised cause of concern regarding fire protection activity at Warwickshire Fire and Rescue Service following a progress revisit.

HMICFRS raised concerns following an inspection between March and April 2023 which found the service had not sufficiently identified its highest-risk premises to inform its risk-based inspection programme.

Three recommendations were issued. These included reviewing and updating the inspection programme, developing a protection strategy, and improving how the service manages and records risk information.

The most recent revisit took place between 3 and 5 February 2025. According to HMICFRS, the service has made improvements in its governance, strategy, and audit capabilities, and a cause of concern closure letter was issued on 25 March 2025.

Risk-based fire protection strategy in place

HMICFRS reported that Warwickshire Fire and Rescue Service has now developed a protection strategy linked to its community risk management plan.

The strategy varies its fire safety activity depending on the risk level of the premises and includes a targeted audit programme. The service has also increased the number of competent staff available to carry out inspections and is continuing recruitment to support its goals.

The service completed 557 fire safety audits in 2023/24, up from 265 in 2022/23.

All operational crew and watch managers have now completed a level three certificate in fire safety. There are further plans to extend this training to all firefighters.

Inspection programme refreshed to target highest-risk premises

Warwickshire Fire and Rescue Service has updated its risk-based inspection programme to identify high-risk premises more effectively. This is based on guidance from the National Fire Chiefs Council and the service’s internal datasets.

The service aims to carry out 1,500 audits over three years and, as of the latest review, is ahead of target.

The programme will be reviewed every three years. Staff now have improved access to risk data through dashboards, which allow more effective tracking of individual performance and prioritisation of high-risk sites.

Improvements underway for managing risk information

HMICFRS found that the service is still using the same risk management system that was in place when the concern was raised, but it has made improvements to how risk information is collected and shared.

Daily meetings now take place between departments to share relevant risk details, which are then distributed to the wider team. Weekly meetings are held within the fire safety department to support consistency and best practice.

Plans are in progress to upgrade or replace the current system, known as Farynor. Procurement is underway for a new system, which the service intends to implement within the next 12 months.

HMICFRS closes cause of concern for Warwickshire Fire and Rescue Service after review of fire protection improvements: Summary

HMICFRS inspected Warwickshire Fire and Rescue Service in March and April 2023 and identified a cause of concern related to its identification of high-risk premises.

A revisit was conducted in February 2025. HMICFRS found the service had developed a protection strategy, refreshed its inspection programme, and made progress in risk information management.

Fire safety audits increased from 265 in 2022/23 to 557 in 2023/24. All crew and watch managers are now trained to level three in fire safety. Training is expected to extend to all firefighters.

The service is currently procuring a new risk information system and has made interim improvements to information sharing and management.

Governance arrangements remain in place to monitor progress, including performance dashboards. HMICFRS has closed the cause of concern and will continue to monitor the service in future inspections.

HMICFRS returns Buckinghamshire Fire and Rescue Service to default monitoring

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Buckinghamshire Fire and Rescue Service moves out of Engage process

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has reported that Buckinghamshire Fire and Rescue Service has returned to the default phase of monitoring, known as Scan.

The change follows a revisit by inspectors in January 2025 which found that the service had taken action to resolve previous causes of concern.

These concerns, identified during a 2023 inspection, related to the service’s approach to equality, diversity and inclusion and its ability to prioritise risk in protection work.

HMICFRS moved the service into the Engage process on 22 November 2023 due to concerns about its progress since the previous inspection.

Inspectors found at that time that the service had not made enough progress in addressing earlier recommendations.

Causes of concern issued in 2023 inspection

The causes of concern were first raised during the Round 3 inspection between May and June 2023.

The equality, diversity and inclusion concern highlighted limited progress since 2021 and the need for better engagement with under-represented groups, improved data collection and targeted recruitment strategies.

A second concern related to the protection activity of the service.

HMICFRS said the service needed to provide clearer direction to its teams to prioritise work based on risk.

Inspectors recommended actions including a revised inspection programme and stronger quality assurance processes.

An earlier concern regarding prevention activity was closed in November 2024.

HMICFRS reviews progress and closes causes of concern

According to HMICFRS, a revisit took place between 12 and 17 January 2025 to assess whether the service had addressed the remaining issues.

Inspectors noted that Buckinghamshire Fire and Rescue Service had introduced governance and leadership changes, including new roles focused on people and culture, and had launched staff networks to support internal communication.

Roy Wilsher, His Majesty’s Inspector of Constabulary and Fire & Rescue Services, said: “We are pleased with the progress the service has made in addressing our recommendations on equality, diversity and inclusion. We have now closed this cause of concern.”

On protection, the service had revised its risk-based inspection programme and improved its auditing processes.

It also introduced new support roles and increased business engagement.

HMICFRS stated: “We are confident that staff accept the improvements and that these will be sustained.”

HMICFRS confirms return to default monitoring phase

The return to the Scan phase marks the end of the additional scrutiny associated with Engage monitoring.

The default phase means that HMICFRS no longer considers Buckinghamshire Fire and Rescue Service to require enhanced oversight.

The service is expected to continue tracking progress against areas for improvement highlighted in the 2023 inspection and maintain momentum on reforms already underway.

HMICFRS returns Buckinghamshire Fire and Rescue Service to default monitoring: Summary

HMICFRS has confirmed that Buckinghamshire Fire and Rescue Service has exited the Engage monitoring process and returned to the default monitoring phase, Scan.

The decision follows a revisit in January 2025 which confirmed that the service had addressed causes of concern raised during a 2023 inspection.

These included concerns about the service’s approach to equality, diversity and inclusion, and how it prioritised protection activities according to risk.

The service introduced an action plan, leadership and governance changes, new staff roles, and improved internal processes to meet HMICFRS recommendations.

The cause of concern relating to prevention had already been closed in November 2024.

The equality, diversity and inclusion concern was closed after the January 2025 revisit.

The protection concern was also closed following evidence of improved risk-based inspection processes and staff engagement.

The monitoring change was confirmed by His Majesty’s Chief Inspector Sir Andy Cooke and detailed in a letter dated 7 March 2025.

Isles of Scilly Fire and Rescue Service: HMICFRS publishes latest inspection findings

by Featured NewsResearch

Isles of Scilly Fire and Rescue Service receives updated inspection grading

HMICFRS has published its latest assessment of Isles of Scilly Fire and Rescue Service, evaluating its effectiveness, efficiency, and workforce management.

This marks the third inspection of the service, with assessments covering ten key performance areas.

The review applied the updated five-tier grading system, which replaces the previous four-tier system.

The changes provide a more precise evaluation of performance but mean that direct comparisons to previous years are not possible.

Progress noted, but areas for improvement remain

The report highlights several areas where Isles of Scilly Fire and Rescue Service has improved.

HMICFRS noted enhancements in how the service monitors its agreement with Cornwall Fire and Rescue Service and improvements in firefighter training.

The introduction of a structured training dashboard has enabled better skills management, and communication across the service has strengthened with the appointment of a part-time temporary chief fire officer.

However, the report identifies key areas requiring attention.

The service has been advised to improve its approach to equality, diversity, and inclusion and to develop a clearer prevention strategy.

The current strategy relies on support from the Isles of Scilly Airport Fire and Rescue Service but lacks formal direction for targeting at-risk individuals.

Risk management and response strategies evaluated

The inspection assessed how the service manages risk and responds to emergencies.

The report acknowledges the unique challenges of providing fire and rescue services across the islands, with an on-call workforce and limited resources.

Despite these factors, Isles of Scilly Fire and Rescue Service is considered adequate in understanding fire and emergency risks and has demonstrated improvements in information-sharing processes.

HMICFRS noted that while the service gathers risk information effectively, it does not have a formal process for sharing critical protection-related data.

Fire crews rely on word-of-mouth communication rather than a structured recording system, leading to an identified area for improvement.

Financial management and collaboration with other agencies

The service was found to be managing its financial resources effectively.

The 2024/25 budget of £622,558 represents a 2% increase from the previous year.

HMICFRS recognised improvements in oversight of agreements with Cornwall Fire and Rescue Service and other partners.

The service collaborates with emergency partners, including South Western Ambulance Service and HM Coastguard.

The report highlights ongoing efforts to strengthen multi-agency response planning through the local resilience forum.

Isles of Scilly Fire and Rescue Service: HMICFRS publishes latest inspection findings – Summary

HMICFRS has released its latest inspection report on Isles of Scilly Fire and Rescue Service, assessing its effectiveness, efficiency, and workforce management.

The report acknowledges improvements in firefighter training, risk monitoring, and service agreements but highlights areas requiring further development.

Key findings include the need for a clearer prevention strategy, improved processes for sharing risk information, and stronger efforts in equality, diversity, and inclusion.

The service’s financial management and collaboration with emergency partners were recognised as strengths.

The next inspection will assess progress in addressing the identified areas for improvement.

HMICFRS assesses fire services’ progress on Grenfell Tower Inquiry Phase 1 recommendations

by Featured NewsResearchSafety

Progress on Grenfell Tower Inquiry recommendations assessed by HMICFRS

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has provided an update on fire and rescue services’ (FRSs) implementation of the Grenfell Tower Inquiry Phase 1 recommendations.

The update follows the inspectorate’s third round of FRS inspections, which reviewed 25 of England’s 44 services on their adherence to key recommendations aimed at improving response to high-rise incidents.

The findings highlight progress in training, communication, and evacuation procedures, while identifying challenges in record-keeping and the use of electronic systems.

HMICFRS’s letter, dated 12 February 2025, was sent to the Minister of State for Policing, Fire and Crime Prevention, with copies to relevant officials.

The inspectorate states that while improvements have been made, further action is required to ensure consistency in implementation across all services.

Findings from recent inspections

HMICFRS reported that all 25 services inspected had adopted policies for managing multiple fire survival guidance (FSG) calls and for transitioning from a “stay put” to a “get out” strategy.

Control room operators generally felt confident in handling high call volumes, supported by the buddy system that links fire control teams across services.

The report also found that all inspected services had provided training on external cladding fire risks.

However, inconsistencies were noted in staff comprehension, with some personnel unable to demonstrate an understanding of fire spread in high-rise buildings.

Regarding electronic systems for managing FSG information, only 11 of the 25 services had implemented such technology, with others relying on manual methods.

HMICFRS identified cases where a lack of coordination led to miscommunication, potentially affecting incident response efficiency.

Challenges in training and communication

HMICFRS highlighted concerns about the effectiveness of training in some services.

While all services provided training on managing evacuation strategy changes, issues included incomplete attendance, lack of confidence among control room staff, and inadequate central coordination.

Some services also struggled to maintain training records.

For digital floor plans, the inspection found that some services had outdated or inaccessible records, limiting their usefulness for incident commanders and control room staff.

The report recommends improvements in data management to ensure critical information is readily available during emergencies.

Future inspections and Phase 2 recommendations

HMICFRS confirmed that its next inspection round, covering 2025 to 2027, will continue to assess FRSs’ progress on the Phase 1 recommendations.

It will also incorporate aspects of the Grenfell Tower Inquiry Phase 2 report, published in September 2024.

The National Fire Chiefs Council (NFCC) has been tasked with monitoring FRSs’ self-reported progress on all Phase 1 recommendations.

HMICFRS will maintain a general assessment approach rather than conducting detailed verification of each service’s implementation.

The Multi-Agency Incident Transfer system, intended to improve information sharing between control rooms, has made national-level progress, but local implementation challenges remain.

HMICFRS states that additional resources and commitment from fire services will be necessary for full adoption.

HMICFRS assesses fire services’ progress on Grenfell Tower Inquiry Phase 1 recommendations: Summary

HMICFRS has reviewed 25 of England’s 44 fire and rescue services on their implementation of the Grenfell Tower Inquiry Phase 1 recommendations.

The findings indicate progress in training, communication, and policy development, but highlight inconsistencies in electronic systems, record-keeping, and staff understanding of high-rise fire risks.

All inspected services have adopted policies for handling multiple FSG calls and transitioning from a “stay put” to a “get out” strategy.

However, gaps remain in the effectiveness of training and coordination across services.

Only 11 out of 25 services have implemented electronic systems for managing FSG information.

Future inspections, scheduled between 2025 and 2027, will continue to monitor these areas, while also addressing elements of the Phase 2 recommendations.

HMICFRS notes that successful implementation of key systems, such as the Multi-Agency Incident Transfer system, will require additional resources and commitment from fire services.