Atlantic Emergency Solutions receives 2025 dealer award from Pierce

Dealer award recognises 2025 performance

Pierce Manufacturing announced Atlantic Emergency Solutions as the recipient of its 2025 Dealer of the Year Award, presented during the company’s annual dealer conference after performance across sales, service and programme measures was reviewed.

Pierce said the award recognised performance across apparatus sales, aftermarket growth, profitability, dealer programme certification and use of Pierce programmes.

The Dealer of the Year award evaluates quantitative and qualitative indicators across the dealership network.

These include apparatus and aftermarket sales growth, profitability, change management and participation in programmes such as the Build My Pierce configurator and Stock program.

Dealer programme measures also include approval packet returns, LEADS participation and feedback from Pierce dealer support teams before finalists are reviewed and a final selection is made.

Dan Meyer, vice president of sales for Pierce Manufacturing, said: “The Dealer of the Year award reflects the overall strength of a dealership’s organization and its ability to support fire departments across its territory.

“Atlantic Emergency Solutions distinguished itself through consistent growth, strong operational performance and significant investments in service capabilities that directly benefit the fire departments they support.”

Dealer expansions increased service capacity

Atlantic Emergency Solutions expanded its service network during 2025 through a series of facility investments across several states.

The company added a 24,000-square-foot collision center in Anne Arundel County, Maryland, featuring a 70-foot paint booth.

It also relocated its Hagerstown service center to a new 24,000-square-foot facility, replacing its previous 8,000-square-foot location.

Further additions included a new 16,000-square-foot facility in Wilder, Kentucky, a 24,000-square-foot Tri-State service center in Milton, West Virginia and a 7,000-square-foot service center in Ashland, Virginia with room for future growth.

Atlantic Emergency Solutions now employs 62 certified Pierce Master Technicians, with another 20 technicians expected to complete certification training in early 2026.

Joe Pack, CEO of Atlantic Emergency Solutions, said: “This award reflects the dedication of every person in our organization; from the sales team who listens carefully to the unique needs of each department, to our service teams who work tirelessly to keep Pierce apparatus in service long after delivery.

“Since we started Atlantic Emergency Solutions in 2010, our focus has always been simple: take care of the people who protect our communities.

“This award is a testament to that commitment, and I’m proud of what our team continues to accomplish together.”

Pack added: “We’re building on this momentum by continuing to do what works, including taking care of our employees and staying closely connected with our customers to support their unique needs.

“With the strength of Pierce’s products and the dedication of our team, we’re focused on delivering reliable solutions and responsive service that departments can count on.”

Pierce Manufacturing launches High Flow Phase I in Wisconsin

Pierce Manufacturing launches High Flow Phase I

Phase I of the new High Flow production line has launched at Pierce Manufacturing’s Appleton, Wisconsin manufacturing campus, changing the custom chassis assembly process as part of a wider manufacturing update.

Pierce Manufacturing, an Oshkosh Corporation business, announced the launch as part of its multi-year modernisation programme and ongoing $150 million investment across manufacturing facilities in Wisconsin, Florida and Tennessee.

The company said the High Flow Line introduces a redesigned manufacturing model centred on balanced workloads, enhanced quality controls within the production line and integrated technology.

Pierce said Phase I is already delivering measurable improvements across the custom chassis production process.

The company linked the line to plans to expand production capacity and improve quality, with the aim of reducing fire apparatus lead times.

According to Marty Bass, president of Pierce Manufacturing: “These investments reflect our continued focus on transforming how custom fire apparatus are built to meet the needs of modern firefighting.

“By integrating High Flow production principles with advanced technology and expanded facilities, we’re creating safer, more efficient work environments for our team members while accelerating lead time reductions for our customers.

“We’ve already reduced lead times by more than three months from their peak, and we expect this next phase will build on that momentum.”

Pierce Manufacturing outlines further production changes

Pierce said later phases of the High Flow Line will change the remaining final assembly operations in the second half of 2026.

The company said improved workflow design and closer alignment of labour and resources are supporting faster backlog reduction while maintaining customisation, craftsmanship and performance standards.

Phase I also includes expanded use of digital work instructions, improved tooling, ergonomic workstations and advanced inspection technologies.

Pierce said these changes add to other recent Appleton campus investments, including advanced automation, robotics, fabrication technologies and expanded paint capacity.

Across its operations, the company said it has added more than 500,000 square feet of facility space, invested over $70 million to date and hired about 800 new team members.

Bass added: “With High Flow, we’re embedding continuous improvement into every stage of production.

“This approach helps eliminate waste, simplify work and elevate customer quality while creating a more consistent, predictable manufacturing process that supports our teams and our customers.”

Additional phases of the High Flow Line are planned as Pierce continues applying its modernised production model across operations.

Darley reports new product launches and supplier recognition

Darley update outlines spring initiatives

Darley has used its March and April edition of Inside Darley to outline updates on a new data platform, supplier recognition, defence manufacturing activity and product plans for April’s Fire Department Instructors Conference (FDIC).

Paul Darley introduced the issue and said the spring and summer Darley Times newsletter includes a feature on Lee Wise, Darley’s new president, alongside operational updates from across the company.

The update introduces the Darley Data Center at DarleyData.com.

The platform allows fire departments to compare operational data with up to four other departments, including response times, duration on scene and incident categories.

The idea for the platform came from Ed Tiesenga, village trustee at Oak Brook, Illinois, who had questioned his local fire department about response times and related performance information.

The newsletter also reports that Pierce Manufacturing named Darley its supplier of the year for 2025.

Darley linked the award to teams in Chippewa Falls and at its headquarters in Itasca who support those accounts.

Mike Darley, one of six fourth generation family members at the company, is set to manage the Pierce account and Oshkosh accounts alongside other large defence prime contractor relationships.

Darley sets out certification and FDIC plans

The newsletter also outlines Darley’s defence manufacturing activity and its progress with Cybersecurity Maturity Model Certification (CMMC).

Darley said the company was among the first 300 of roughly 60,000 defence manufacturers in the United States to receive the third-party certification required to work with federal government customers.

The update also sets out product plans for FDIC in Indianapolis from 21 to 23 April.

Darley plans to present new wildland equipment at the event, including a wildland pump module and a dual control panel designed for Kubota wildland pumps.

The company also intends to display unmanned aircraft systems, reflecting its involvement in aerial drones, underwater drones and robotic drones, along with counter-drone technology from Dedrone.

Elsewhere in the newsletter, Darley notes that employees and the Chicago Tribune named the company one of the best places to work, following similar recognition from Crain’s Chicago Business and Deloitte in the previous year.

The issue also refers to Darley’s support for The Leadership Podcast as exclusive sponsor for more than five years, noting that the programme’s 500th episode featured Admiral Bill McRaven.

Pierce confirms first high flow industrial pumper delivery to South Korea

South Korea SK Group orders Pierce high flow industrial pumper via MS Trade Company

SK Group has ordered a Pierce High Flow Industrial Pumper through Pierce dealer MS Trade Company.

Pierce Manufacturing said the apparatus will be the first Pierce High Flow Industrial Pumper in service outside of the United States.

Hwang YoonSeong, General Foreman, Safety Team, SK Group, said: “Our recent tank fire incidents made it clear we needed a higher-performance solution, and the Pierce High Flow Industrial Pumper stood out immediately.

“After reviewing multiple global options, Pierce delivered an exceptional combination of performance, mobility and maintainability.

“Since 2018, every one of our seven new fire trucks has been a Pierce, supported reliably by MS Trade Company.

“Seeing the High Flow Industrial Pumper firsthand during testing and hearing strong feedback from current Pierce industrial apparatus customers gave us full confidence to move forward. Pierce has become our trusted partner for critical emergency response.”

South Korea apparatus configuration and specifications

Pierce said the truck was engineered for SK Group facilities where narrow roadways and access points can limit apparatus positioning.

The company described the configuration as shaped through evaluation and engagement among Pierce, MS Trade Company and SK Group safety personnel.

The specified build includes a Velocity custom chassis and a Cummins ISX15 600 hp engine.

It also includes a 5,500 GPM Darley 2ZSM pump, with up to 10,000 GPM using a pressurised supply.

The truck is specified with an 8,000 GPM deck gun and a 1,000-gallon foam tank.

The specification also lists a rear collision avoidance system, side and backup cameras and an alarm system.

The intake and plumbing configuration includes a 6-inch front inlet with 4-inch plumbing and a 6-inch rear inlet with 5-inch plumbing, described as supporting flexible positioning around narrow refinery roads.

Kristopher Zweiger, Product Manager, Pierce Manufacturing, said: “SK Group’s refineries operate across large-scale, high-risk environments where response performance, reach and reliability are critical.”

Pierce Manufacturing outlines $150m US facility investment including Florida expansion

Pierce Manufacturing facility upgrades in Bradenton

Pierce Manufacturing has announced a new phase of facility enhancements at its Bradenton, Florida location, including adding a nearby 185,000 sq ft facility.

The company said the Bradenton work builds on recently announced investments at its Appleton, Wisconsin manufacturing campus.

It is investing around $150 million across its facilities, including about $70 million invested to date.

the manufacturer has added 800 new US jobs and is still hiring.

The 185,000 sq ft facility is located near Pierce Manufacturing’s Florida campus.

The company described it as part of a previously announced plan for more than 500,000 sq ft of new space to support increased fire apparatus production.

The new space is intended to support expanded material storage and kitting.

It is also intended to support improved production flow and enhanced training capabilities.

The company said the facility is expected to be operational by mid-2026.

Bradenton paint operations and site infrastructure work

Pierce Manufacturing said it is investing in expanded paint operations at the Bradenton campus.

The company said the project includes new booth space and material-handling enhancements intended to streamline workflows and support higher capacity and improved production consistency.

Marty Bass, President, Pierce Manufacturing, said: “Our growing team in Bradenton plays a critical role in delivering the quality and craftsmanship our customers expect.

“Over the past several years, Pierce has significantly expanded its Florida workforce and production capability.

“These investments reflect our continued focus on building high-quality apparatus, supporting our team members, strengthening our operations and positioning Pierce to meet customer demand well into the future.”

The Bradenton campus is also undergoing site infrastructure improvements, including expanded parking capacity, improved traffic flow and enhanced security features.

The company said these changes are intended to support a safe and efficient environment for team members and visitors.

Oshkosh appoints Marty Bass to lead Pierce Manufacturing

Pierce Manufacturing leadership appointment

Pierce Manufacturing has appointed Marty Bass as President of Pierce Manufacturing, effective 13 January 2026.

Bass’s responsibilities include oversight of Pierce Manufacturing, MAXIMETAL, Oshkosh Airport Products (ARFF) and Frontline Communications.

He joins Pierce following a 19-year career at Brunswick Corporation.

His most recent role there was President, Americas Market Operations for the Navico Group.

Role scope and background

Bass has more than two decades of leadership experience in global manufacturing businesses, with a background in operations, quality systems and complex supply chains.

During his tenure at Brunswick, he held roles including President of Mercury Marine’s Europe, Middle East and Africa region.

He also served as Vice President of Global Category Management and Strategy at Mercury Marine.

Mike Pack, Oshkosh Corporation Executive Vice President and President, Vocational, said: “Marty is a proven leader with a deep understanding of how to deliver quality, efficiency and long-term growth to meet the critical needs of our customers.

“As Pierce continues to make significant investments in people and across operations, Marty’s experience leading advanced manufacturing organizations will be instrumental in helping us remain focused on what matters most: delivering safe, reliable, quality fire apparatus while being thoughtful stewards of our customers’ resources.”

Current operating context and investment claims

The company said Bass joins as departments across North America face increased budget pressures, industry-wide extended lead times and rising operational demands.

Pierce described its response as more than $150 million in capital investment and capacity expansions, process improvements and workforce development aimed at strengthening quality and improving production flow to reduce delivery timelines.

Bass said: “I’m honored to join Pierce Manufacturing and build upon the legacy of craftsmanship, innovation and customer commitment which defines this organization.

“Fire departments and their communities rely on Pierce apparatus to perform in the most critical moments, and that responsibility guides every decision we make.

“My focus will be on supporting our teams, reinforcing quality and operational discipline, and ensuring we continue to earn the trust of our customers and the fire service community.”

Before his corporate career, Bass served as an officer and engineer in the United States Navy within the Naval Nuclear Propulsion Program.

He holds dual master’s degrees in business administration and engineering management from Northwestern University.

He also holds a master’s degree in mechanical engineering from the Naval Postgraduate School and a bachelor’s degree in electrical engineering from the University of Illinois Urbana-Champaign.

Pierce Manufacturing invests $150m to cut fire apparatus lead times across US

Pierce invests in Appleton capacity

Pierce Manufacturing has announced a new round of facility upgrades at its manufacturing operations in Appleton, Wisconsin, with work described as part of a modernisation initiative launched in 2022.

The company said the changes are intended to expand production capacity and support faster delivery of fire apparatus to fire departments.

Pierce Manufacturing said the Appleton work sits within more than $150 million it is investing across manufacturing facilities in Wisconsin, Florida and Tennessee.

The manufacturer said around $60 million has already been invested.

Pierce Manufacturing said its recent investments have included expanding manufacturing space by 28% and adding 500,000 square feet of facility space.

The company added that it has hired 800 new American workers over the past several years.

Lead times and production targets

Mike Pack, Executive Vice President and President, Vocational at Oshkosh Corporation, said: “These technologies reflect our dedication to continuous improvement and safety, as well as our commitment to delivering fire apparatus to firehouses faster while maintaining the same exceptional level of quality that defines our products.

“We have already reduced lead times by over three months from their peak.

“With these sustained investments, we are continuing to work to return to pre-pandemic lead times.

“The investments across our operations reflect a unified focus on quality, efficiency, innovation and reducing lead times for critical fire apparatus for communities throughout the United States.

“Every new machine, expansion, and workflow improvement enables us to deliver fire apparatus faster and with the exceptional craftsmanship customers expect from Pierce.”

New fabrication and welding technologies

Pierce Manufacturing said new automation and precision technologies are being introduced across fabrication and assembly processes at its Appleton campus.

The company said each investment is intended to increase production flow, reduce manual touchpoints and improve safety for team members.

Pierce Manufacturing said the newest additions include a Penta 30K laser capable of cutting up to two inches of steel with beveled edges, alongside an automated panel bender designed to complete multiple bends faster than traditional presses.

The manufacturer added that a semi-automated folding machine is intended to allow a single operator to complete complex bends, and that automated rail welding systems are expected to reduce welding time by up to two-thirds.

Pierce Manufacturing said hand-held laser welding technology is also being added, with the company describing it as delivering precise results with minimal material warpage.

Surface preparation and paint expansion

Pierce Manufacturing said buffing robots and an AI-enabled sanding system are being used to prepare metal panels for paint with greater consistency.

The company said a 26,000 square foot paint facility expansion in Appleton is nearing completion.

Pierce Manufacturing said the expansion includes new paint booths and curing ovens, which it said will boost capacity.

Workflow and parts handling changes

Pierce Manufacturing said it has relocated its manufacturing release line to improve production flow and quality control.

The company said it has also modernised its parts facility to centralise warehousing.

Pierce Manufacturing said the cab and chassis lines have been relocated and reformatted within a larger 224,000 square foot space, and that this has freed manufacturing capacity.

What this means for fire apparatus procurement

For procurement teams and fleet managers, the company’s reported reduction of lead times by more than three months from peak levels is a concrete indicator of recent manufacturing throughput changes.

For Fire Chiefs and senior officers planning replacement cycles, the stated aim of returning to pre-pandemic lead times may affect how departments sequence apparatus specifications and delivery windows.

For engineers and equipment specifiers, the described additions, including the Penta 30K laser, automated panel bending, rail welding systems and laser welding, point to changes in how parts are fabricated and assembled within the Appleton operation.

For workshop and maintenance planning, the nearing completion of a 26,000 square foot paint facility expansion and the relocation of production lines and warehousing centralisation indicate updates to finishing capacity and internal workflow.

Spartan Fire and Emergency Apparatus strengthens statewide support network for fire departments

Spartan Fire opens new headquarters and service centre

Pierce Manufacturing’s South Carolina dealer Spartan Fire and Emergency Apparatus has opened a new 23,000-square-foot headquarters and service centre in Wellford, South Carolina.

The company confirmed that the site, located along the I-85 corridor, doubles the size of its previous base and marks a new stage in its 50-year history.

Spartan Fire said the facility reinforces its long-term focus on providing service and support for fire departments throughout the state.

The firm added that its new headquarters includes five drive-through service bays, a pump-testing area, an expanded parts warehouse and five acres of usable land for customer vehicles and future growth.

President Robby Fore said: “We don’t just talk about service; we’ve been performing it for decades.

“It also allows us to maintain the quality our customers have come to expect while meeting the increasing demand for fire and emergency apparatus service across South Carolina.”

Dillon facility expands statewide coverage

Spartan Fire has also opened a 12,000-square-foot service facility in Dillon, South Carolina.

According to the company, the location provides convenient access for customers in the Pee Dee region and surrounding areas.

With its new sites in Wellford and Dillon, alongside its existing operation in Summerville, Spartan Fire now runs three full-service centres across the state.

The firm said the network forms a service “triangle” that keeps every customer within two hours of one of its facilities.

Each location includes a service manager, a dedicated parts team and both in-house and mobile technicians to cover maintenance and repair services for all apparatus makes and models.

Gradual and planned company growth

General Manager Mary Elise Greenway said: “This growth has been gradual and intentional, allowing us to scale in a way which preserves the quality of service our customers rely on.

“It wouldn’t have been possible without our people, our team members, our customers, and our partnership with Pierce Manufacturing.

“They’ve all made this journey possible, and this new chapter reflects their trust and support.”

The company confirmed it has retained its former headquarters in Roebuck, South Carolina, which it plans to repurpose for additional service offerings in the near future.

Founded in 1973, Spartan Fire has expanded from a three-person operation to more than 40 employees serving fire departments across South Carolina.

Pierce Manufacturing said the company’s expansion highlights the strength of its dealer network, which includes more than 120 service centres across North America.

Relevance for fire and safety professionals

Spartan Fire’s new headquarters and expanded network increase access to emergency apparatus service and maintenance across South Carolina.

This development is directly relevant for fire chiefs, fleet managers and procurement officers responsible for vehicle readiness and reliability.

The additional facilities in Wellford, Summerville and Dillon allow faster response to service needs, greater parts availability and reduced downtime for front-line fire departments.

By maintaining coverage within two hours for all customers, the company’s expansion supports operational continuity and improved regional logistics for apparatus maintenance.

It also reflects Pierce Manufacturing’s continued investment in its dealer service network across North America.

Pierce details $150m investment to reduce fire truck delays

Pierce outlines new investments

Pierce Manufacturing has said it has invested $50 million since 2022 to address extended fire truck delivery times, with a further $100 million planned.

The company’s Vice President of Sales, Dan Meyer, gave an opening statement to the Senate Homeland Security and Governmental Affairs Subcommittee on Disaster Management, District of Columbia and Census on 10 September 2025.

He said Pierce has increased its workforce by more than 25 percent in under three years, adding nearly 800 jobs.

He said the company has also expanded its manufacturing space by 28 percent, adding nearly 500,000 square feet.

Meyer said: “Since lead times began to extend in 2022, Pierce has invested approximately $50 million to increase throughput, and we have another $100 million on the way.

“In less than three years, Pierce grew our workforce by more than 25%, adding nearly 800 good-paying American jobs.

“We expanded our manufacturing space by 28%, adding nearly 500,000 square feet.

“In short, we are significantly increasing investment to meet the needs of our customers – and our ship-rate reflects our commitment.

“That said, Pierce recognizes the need to provide options for our customers. For departments that don’t want to wait for custom fire apparatus, we produce stock trucks, which are built to standard specifications and are available immediately.”

Pierce on cost pressures

Meyer addressed the issue of rising costs in fire apparatus production, noting the broader supply chain and labour conditions affecting the industry.

Meyer said: “I also want to emphasize that Pierce has always been committed to being fair, honest, and transparent about costs.

“The costs to make fire trucks, like other heavy equipment, climbed substantially in recent years due to supply chain and labor disruptions across industries.

“While material costs in the fire truck manufacturing process remain high – at Pierce – price increases have slowed significantly.”

Pierce on consolidation

Meyer also spoke about industry consolidation, addressing concerns raised during the hearing about limited competition among major manufacturers.

Meyer said: “Finally, I understand the Subcommittee is interested in reports of consolidation in the fire truck manufacturing industry.

“I want to be clear: neither Oshkosh nor Pierce has acquired any other U.S.-based fire truck manufacturer.

“I am deeply proud that our growth has been organic: driven by innovation, a commitment to our customers, and high-quality support for Pierce trucks long after they leave our factory floor.

“Our plan for growth is to continue investing in our business and our people, not through acquisitions.

“I know our customers have choices when purchasing their trucks, and Pierce fiercely competes with dozens of manufacturers wherever we sell.

“These choices are also reflected in our aftermarket business, where customers have a choice in who services their vehicles.”

Pierce on lead time progress

Meyer said the company acknowledged the problem early and has shipped more trucks in the past quarter than any time in its history.

Meyer said: “I share the Subcommittee’s serious concern about the industry-wide prolonged lead times seen since the pandemic, when demand for fire apparatus skyrocketed as supply chains and labor became strained.

“The current lead times, which are a function of that demand spike, are unacceptable, and Pierce remains laser-focused on reducing them to pre-pandemic norms.

“I’m happy to share that – while there is work left to do, Pierce has been making progress.

“We shipped more trucks last quarter than any other in Pierce’s history.

“We acknowledged the lead time problem as soon as it emerged, and we have made – and will continue to make – historic investments to increase throughput.”

Senate hearing context

The Senate hearing also heard from firefighter organisations, fire chiefs, and legal experts on the impacts of delays and costs.

Edward Kelly of the International Association of Fire Fighters told senators that shortages left departments deploying staff in pickup trucks, while Dennis Rubin of Kansas City Fire Department described price increases and three-year waits for delivery.

Basel Musharbash of the Antimonopoly Council said a Federal Trade Commission Section 6(b) study could clarify whether practices by larger manufacturers created barriers to competition.

Jason Shivers of the International Association of Fire Chiefs reported that vehicle costs have risen by up to 25 percent since 2020 and said delivery times now extend as far as four years. He cited a mix of supply chain shortages, workforce pressures, and federal policy changes as drivers of the problem.

Pierce on commitment to firefighters

Meyer closed his statement by emphasising Pierce’s long-standing role in the fire service.

Meyer said: “It’s a privilege to be here alongside witnesses that include such distinguished fire service leaders.

“President Kelly and Chief Rubin are public servants dedicated to making our communities safer.

“That is why I take their concerns so seriously.

“At Pierce, we are unwavering in our support of the American fire service.

“We will always honor our more than century-long commitment to being transparent with our customers.”

Relevance for fire and safety professionals

Pierce’s testimony outlines measures it is taking to address delays that have been widely reported by fire service organisations.

The company’s comments confirm the scale of investment in facilities, workforce and production capacity, alongside the option of stock vehicles.

The context from the Senate hearing shows how these industry conditions affect operational readiness and procurement planning for departments nationwide.

Pierce details $150m investment to reduce fire truck delays: Summary

Pierce said it has invested $50 million since 2022.

It said a further $100 million is planned.

It said the workforce grew by more than 25 percent.

It said nearly 800 jobs have been added.

It said facilities expanded by 28 percent.

It said this equals 500,000 square feet of new space.

It said stock trucks are available immediately.

It said costs rose due to supply chain and labour pressures.

It said price increases have slowed.

It said it has not acquired other US fire truck manufacturers.

It said its growth has been organic.

It said it competes with other producers in the market.

It said customers have choices in aftermarket servicing.

It said it aims to reduce lead times to pre-pandemic levels.

It said it shipped more trucks last quarter than ever before.

It said it will continue investing in its operations and workforce.

It said it remains committed to supporting the fire service.

Atlantic Emergency Solutions expands Charlotte service centre for fire departments

Expansion to support North Carolina fire departments

Pierce Manufacturing has reported that its authorised dealer, Atlantic Emergency Solutions, has completed an expansion of its Charlotte, North Carolina service centre.

According to Pierce Manufacturing, the facility upgrade aims to support the Charlotte Fire Department and other agencies across the region.

The centre is located on Statesville Road in Charlotte.

Pierce Manufacturing said the expansion will provide increased service capacity, more parts availability, and wider support coverage for departments across North Carolina and neighbouring states.

Joe Pack, Chief Executive Officer of Atlantic Emergency Solutions, said: “Our team is committed to keeping fire departments mission-ready.”

He added: “With this expansion, we’re positioned to reduce downtime, enhance service accessibility, and support growing fleets such as the Charlotte Fire Department.”

Facility size and capacity increases

Pierce Manufacturing stated that the Charlotte facility has grown by 9,200 square feet.

It added that the total footprint now stands at 25,200 square feet.

Seven new service bays have been installed to improve maintenance and repair capacity.

The company explained that these bays are intended to reduce turnaround times for essential servicing.

It said the project also included the addition of a sprinkler system.

An updated parts room has been added to the facility.

Service offerings and local access

Pierce Manufacturing reported that the expansion will allow for improved local access to services.

It stated that the centre will provide local pickup and delivery of fire apparatus to stations across the region.

According to the company, this service is intended to reduce the operational burden on fire departments needing vehicle maintenance.

It added that departments will benefit from increased parts availability on-site.

The company said that the location was chosen for its accessibility to regional agencies.

Role as an authorised dealer

Pierce Manufacturing confirmed that Atlantic Emergency Solutions serves as its authorised dealer across a large portion of the eastern United States.

The company listed its coverage areas as Delaware, District of Columbia, Maryland, North Carolina, Virginia, West Virginia, Kentucky and Ohio.

It said the Charlotte facility plays a key role in servicing this territory.

According to Pierce Manufacturing, expansion in this location is intended to strengthen regional support infrastructure.

The company added that service centres such as Charlotte are critical to maintaining fleet readiness for fire departments.

Regional impact for fire agencies

Pierce Manufacturing stated that the Charlotte Fire Department is one of the largest fleets in the region.

It added that the expansion will also benefit smaller municipal and volunteer fire agencies.

The company explained that access to enhanced service capacity can help reduce out-of-service times.

According to Pierce Manufacturing, agencies in neighbouring states may also use the Charlotte facility.

It said that the upgraded centre will help meet the growing demands of expanding fleets.

Relevance for fire and safety professionals

The expansion of the Charlotte service centre represents an increase in available support infrastructure for fire departments in North Carolina and surrounding states.

For fleet managers, this development may translate to faster turnaround on repairs and maintenance, reducing vehicle downtime.

Improved parts availability and local pickup services could help streamline logistical operations for both large metropolitan and smaller volunteer departments.

For safety professionals, the inclusion of a sprinkler system within the service facility reflects the integration of fire protection measures into operational infrastructure.

Atlantic Emergency Solutions expands Charlotte service centre for fire departments: Summary

Pierce Manufacturing reported that its authorised dealer, Atlantic Emergency Solutions, has expanded its Charlotte, North Carolina service centre.

The facility upgrade is designed to support the Charlotte Fire Department and other regional agencies.

The expansion added 9,200 square feet, bringing the total to 25,200 square feet.

Seven new service bays were installed to increase maintenance and repair capacity.

The project included an updated parts room and a sprinkler system.

The centre will provide local pickup and delivery of fire apparatus.

Atlantic Emergency Solutions serves as the authorised Pierce dealer for eight eastern US jurisdictions.

The company said the expansion is aimed at improving service accessibility and fleet readiness for fire departments.